Premier Support ends December 2011 for Discoverer 10g, Portal 10g, Single Sign-On 10g, and others

All Oracle E-Business Suite system administrators should check the Lifetime Support dates for their technology stack components regularly.  If you need a primer on how support policies for Fusion Middleware and Server Technologies components interact with E-Business Suite support dates, see:

Table showing Fusion Middleware support timelines

December 2011 is a critical threshold for several products used by Oracle E-Business Suite customers.  Premier Support ends on December 31st, 2011 for:

  1. Discoverer 10g
  2. Portal 10g
  3. Oracle Internet Directory 10g
  4. Single Sign-On 10g
  5. BPEL 10g
  6. Business Activity Monitoring 10g
  7. Business Intelligence Enterprise Edition 10.1.3.x
  8. WebCenter Suite 10.1.3.x
  9. Oracle Identity Manager 9.0.x

Extended Support is not available for many these products -- check the Lifetime Support Policy for Oracle Fusion Middleware (PDF) for details.  All customers using these products should upgrade to the 11g equivalents as soon as possible.

E-Business Suite 11i users running Oracle Single Sign-On 10g users should upgrade to Oracle Access Manager 10g.  Oracle E-Business Suite Release 12 users running Oracle Single Sign-On should upgrade to Oracle Access Manager 11g.

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Comments:

Hi Steven,
Help Please.
Oracle's Discoverer Statement Of Direction used to coincide Discoverer support with the end date for E-business Suite.
Page 6 on http://www.axande.net/attachments/File/discoverer_sod_jan2009.pdf
Version 2009: “Also note that if you are using Discoverer as part of the Oracle e-Business Suite, you are covered by the e-Business Suite Lifetime Support Policy.”

Oracle latest Statement of Direction does not say this.
http://www.oracle.com/technetwork/developer-tools/discoverer/overview/discoverer-sod-jan2009-132849.pdf

Has Oracle's Discoverer-Ebus support policy changed as I can't find this stated anywhere? Please advise if Ebus customers do benefit from extended Discoverer 10g support or is this now no longer the case ?
Many thanks
Stuart

Posted by guest on December 02, 2014 at 07:44 AM PST #

Hi, Stuart,

EBS has dependencies on Discoverer, so EBS users of Discoverer are covered by the respective EBS support policies for EBS 12.0, 12.1, and 12.2.

We have discussions underway internally about the best way to document this officially. I'll post a new blog article about that as soon as the details are finalized.

Oracle's Revenue Recognition rules prohibit us from discussing dates, but you're welcome to monitor or subscribe to this blog. I'll post updates here as soon as soon as they're available.

Regards,
Steven

Posted by Steven Chan on December 02, 2014 at 09:22 AM PST #

Many thanks Steven that good news.
In which case please notify me of the eventual policy.

Can you also please identify if and when Discoverer 11g will be certified with IE11 as we are planning an upgrade to 11g and IE11 next May 2015.

Many thanks,
Stuart

Posted by guest on December 02, 2014 at 09:36 AM PST #

Hi, Stuart,

I've published a one-page summary of all of the latest E-Business Suite techstack certifications externally here:

http://blogs.oracle.com/stevenChan/resource/certifications.html

That listing summarizes the official CERTIFY database on My Oracle Support. The CERTIFY database is the official and authoritative reference for all E-Business Suite certifications.

IE 11 is now certified with EBS. See this announcement:

https://blogs.oracle.com/stevenChan/entry/ie_11_ebs_certified

As noted in the article, this certification covers Discoverer 11g, also.

Regards,
Steven

Posted by Steven Chan on December 02, 2014 at 09:52 AM PST #

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