Oracle 9iR2 DB Waiver of First Year Extended Support Fees

I attempted to clarify some of the implications of this year's upcoming change in support status for the 9iR2 database for E-Business Suite customers in a previous article:

If you haven't read that article, I'd recommend digesting that before digging into this one.  To recap briefly, customers on 11.5.9 or 11.5.10 were required to upgrade their databases from 9iR2 to 10gR2 due to the end of 9iR2 Premier Support in July 2007:

Database Support Coverage:

Things have changed since that article was published.  If you're still on the 9iR2 database, there's been an important new development that you should know about:  fees for the first year of extended support for 9iR2 have been waived.  Here are the key points excerpted from Metalink's March 20 announcement about this news:

Oracle9i Database Release 9.2 moves into the Extended Support stage of Lifetime Support effective August 1, 2007... we've waived the first year Extended Support fee for Oracle9i Database Release 9.2. Extended Support for Oracle9i Database Release 9.2 will be available for three years following the expiration of Premier Support.

Oracle9i Database Release 9.2 Extended Support details:
  • Extended Support fee waived for period August 1, 2007 to July 31, 2008.
  • Access to Fixes and Critical Patch Updates (CPUs) during the first year of Extended Support at no additional cost.
  • Patch set 9.2.0.8 will be the last patch set available for Oracle9i Database Release 9.2.
  • Effective August 1, 2007 all CPUs and Fixes will be created against the 9.2.0.8 code line.
For more details about this announcement, log on to Metalink and select the following article in the "News and Notes" section (the link below may not work unless you've logged into Metalink first):
Implications for E-Business Suite Customers

This means that 11.5.9 and 11.5.10 customers can continue to run on the 9iR2 database until July 31, 2008 without paying Extended Support fees.  You'll continue to get new 9iR2 database patches for your E-Business Suite environment during that time.

Note that we're nearing the end of the line for this database version.  9.2.0.8 is expected to be a terminal release.  Therefore, you'll be well-served to use this extra time to plan your upgrade to 10gR2 as soon as possible.

Related

Comments:

Steven
You are saying "access to database bug fixes" means new database fixes or just existing patches to known issues?

Posted by John Stouffer on March 24, 2007 at 01:27 AM PDT #

Steven,

Two important points to make that may help clarify things for your readers:

1) Extended Support offers support very similar to Premier Support. The big difference is the Extended Support fee. Under Extended Support, customers still benefit from:

-major product and technology releases
-technical support
-updates, fixes, security alerts, and critical patch updates
-tax, legal, and regulatory updates,
-upgrade scripts
-certificaton with existing third-party products (but probably not new third-party products)
-certification with new Oracle products

2) Although the fees were waived for the first year of Extended Support, that does not mean that the time periods for Premier or Extended Support changed; the deadlines for Premier and Extended Support remain the same.

Clarification on the services provided with Premier, Extended, and Sustaining Support is available at http://www.oracle.com/support/library/data-sheet/oracle-lifetime-support-policy-datasheet.pdf.

And how did I learn all this? By getting involved...The OAUG Customer Support Council rocks!

Posted by Floyd Teter on March 24, 2007 at 02:09 PM PDT #

John,Extended Support is just the same as Premier Support, so you get new database fixes.  Floyd detailed things in even more detail in his comment to this thread:http://blogs.oracle.com/schan/discuss/msgReader$1343?mode=dayRegards,Steven 

Posted by Steven Chan on March 25, 2007 at 02:20 PM PDT #

Nicely put, Floyd, and all 100% correct.  The Lifetime Support Policy datasheet is the authoritative source for those who might be wondering what's really covered by "Extended Support."  Regards,Steven 

Posted by Steven Chan on March 25, 2007 at 02:22 PM PDT #

Hi

I was thinking of giving 9i OCP , is it okie to give now or its better to go in for 10g Cert ... What u say ?

Thanks in Advance
Samuel

Posted by samule on May 12, 2007 at 01:46 AM PDT #

Samuel,
The 9iR2 database is nearing the end of its lifecycle.  A lot of customers are still using this version, so having certified skills for this release has a lot of practical value today.  However, the 10gR2 database is more advanced, and getting a certification for this release will be useful, too. 
Ultimately, certifications have the potential to help you meet your existing responsibilities better, and if you're a consultant, to differentiate yourself from other consultants.  Your best bet would be to identity what you plan to do with your certification, and then pick the one (or both!) that meets your needs best.
Good luck!
Regards,
Steven

Posted by Steven Chan on May 15, 2007 at 04:35 AM PDT #

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