Interim Update #3: Using IE8 with E-Business Suite

Microsoft Internet Explorer 8 logo

[Oct 6, 2009 Update: IE is certified with EBS 11i; see this article.]

[Sept 11, 2009 Update: IE8 is certified with EBS 12; see this article]

As of today, Microsoft Internet Explorer 8 is still not certified with either Oracle E-Business Suite Release 11i or 12.  Our standing recommendation is that your desktop administrators use Microsoft's IE8 Blocker Toolkit to prevent your end-users from inadvertently upgrading to IE8.  For full details about this toolkit, see:

We recommend that you deploy this as soon as possible, to prevent your EBS users from accidentally upgrading their desktops to IE 8. 

What's Holding Up this EBS Certification?

If you recall from our previous updates, the way that we currently launch Forms-based EBS products is not workable in IE8.  We need to do the following things before IE8 can be considered certified with the respective E-Business Suite releases:

  1. Rework the Forms launching code in Oracle E-Business Suite Release 11i
  2. Manually test all Apps 11i products with IE8
  3. Rework the Forms launching code in Apps 12
  4. Manually test all Apps 12 products with IE8

Remember also that IE8 is not compatible with HP Mercury WinRunner, our current automated regression testing software.  This means that all of the tests that would ordinarily be tested via our automated testing process need to be done by hand.  This is time-consuming and rather painful.

What If You Upgrade to IE 8 Before It's Certified With Apps?

If you don't need to access Apps 11i or 12, there won't be any problems with upgrading to IE 8.

If you access only the web-based, Self-Service, OA Framework based content, there shouldn't be any notable issues.  HTML-based E-Business Suite screens should theoretically work with no issues in IE8, although we haven't formally certified all of them yet.

If you attempt to access the E-Business Suite for Oracle Forms-based content (i.e. the Professional User Interface):

  • You will experience issues launching Forms-based EBS Release 12 products with IE8.
  • You may experience some odd issues launching Forms-based EBS Release 11i products with IE8.  Forms may work sporadically and may generate sporadic issues.

For now, Oracle Support engineers will try to reproduce any reported IE compatibility issues with IE 7, not IE 8. If issues can be reproduced with IE 7, then Oracle Support will provide a workaround or log a bug, as appropriate.

If you experience issues that can only be reproduced on IE8, you will be advised to downgrade your browser to IE7 if you need to access the E-Business Suite.

When Will This Be Certified?

As I've noted before, I'm not permitted to discuss specific schedules.  That said, looking at the outstanding tasks I've listed above, you might not be surprised to hear that this certification may take a while to complete. 

The majority of this work was queued up behind our Oracle E-Business Suite Release 12.1.1 release.  Now that Apps 12.1.1 is out the door, we're turning our attention to other big projects, including the IE8 compatibility rework.

You're welcome to monitor or subscribe to this blog for updates, which I'll post as soon as soon as they're available.

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FYI: I found no problems running a Forms interface using IE8 on R12.1.1 version.


Posted by Yury Velikanov on June 11, 2009 at 10:28 AM PDT #

Dear Steve,
is there any indication as to whether the path to certification of IE8 will be a forms patchset (we use EBS11i10.2) or any forms/developer patch, or/and a JRE upgrade. After developer forms patchset 19, we have found that an upgrade of JRE is required, so we'd prefer having to go through this very labour intensive work only if we knew another JRE upgrade is not in the pipeline for IE8 certification

Posted by Romuald Dube on June 11, 2009 at 06:30 PM PDT #

Hello, Yury,

Thanks for your comment. I suspect that your IE configuration has some customized settings. When IE8 is run with its default configuration as shipped from Microsoft, this creates issues with launching R12 Forms.


Posted by Steven Chan on June 12, 2009 at 05:56 AM PDT #

Hello, Rom,

I don't believe that IE8 will drive a new Forms6i patchset for EBS 11i users. It is likely that new ATG-level patches to your EBS 11i environment will be required.

As for JRE updates: Sun releases new JRE updates every few months. These updates are independent of Oracle's own release and certification schedules. Depending upon your organization's security policies and how your end-users' desktops are configured (e.g. they may be configured to download new JRE updates automatically), you may need to plan for a new JRE testing round, nonetheless.

The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decision. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.


Posted by Steven Chan on June 12, 2009 at 06:11 AM PDT #

Hi Steven.

Mozilla is releasing Firefox 3.5 RC1 on Friday and if all goes well, 3.5 final release end of this month.

Will Oracle be certifying this quickly or will it be another long 6+ months wait just like Firefox 3.0 before it is certified for use with EBS?


Posted by Firefox on June 16, 2009 at 11:06 AM PDT #

Hi, Anonymous Firefox User,

Our certification of Firefox 3 took longer due to incompatilibities in HTML rendering that were introduced with that release. We needed to update our UIX and OA Framework components to make EBS compatible with FF3.

We've been working with the various FF3.5 interim developer builds for a while now. I am cautiously optimistic that Firefox 3.5 will have better backards-compatibility. If that turns out to be true, then our FF3.5 certification is likely to proceed quickly. We'll have to wait and see.

We'll review the Release Candidate as soon as Mozilla posts it.


Posted by Steven Chan on June 17, 2009 at 01:31 AM PDT #

Hi Steven,

Now that Firefox 3.5 stable is out, any update on the certification?


Posted by Arun Subramanian on July 01, 2009 at 11:17 PM PDT #

Hi, Arun,

We're working on our Firefox 3.5 certification right now. The beta and release candidate versions of FF 3.5 were fine, but the final version of FF 3.5 is randomly crashing in our QA environments for some reason. We're trying to track that down.

Watch this blog for updates coming soon.


Posted by Steven Chan on July 07, 2009 at 03:07 AM PDT #

Is there any way, we get notified when IE8 gets certified to use with 11i application?. If so, Kindly add email ids [removed] and [removed] into your notification mailing list.

Posted by oli on August 12, 2009 at 07:55 AM PDT #


I don't maintain certification-specific notification lists.

You're welcome to monitor this blog via RSS or subscribe for email updates to my E-Business Suite Technology Stack blog ( -- this would cover all certification updates, including our upcoming IE 8 certification.


Posted by Steven Chan on August 14, 2009 at 05:01 AM PDT #

Hi Steven,

As I understand, one of the major issue regarding certification delays was related to Winrunner and from other posts in your blog I beleive this issue is now fixed with QTP, for your own internal regression testing.

Can we expect to have IE8 for R12.1 certified within the next few months - e.g. before end of 2009 - or would you recommend postponing any IE8 upgrade project? We are currently planning to implement R12.1 in eartly 2010.


Posted by Simon Benoit on August 25, 2009 at 10:19 PM PDT #

Hi, Simon,

I can't comment or speculate on release dates, I'm afraid. If I were in your shoes, I would refrain from making any IE8 upgrade plans for your EBS users until we've announced our IE8 certification.


Posted by Steven Chan on August 31, 2009 at 06:53 AM PDT #

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