Diagnosing Sun Java Plug-in Issues with Oracle Apps

 

As discussed in previous articles, the native Sun Java Runtime Engine (JRE) is certified for Windows-based desktop clients accessing E-Business Suite Releases 11i and 12.   The native Sun JRE is used to run Forms-based content in the E-Business Suite.  It is the only plug-in certified for Release 12, and can be used in place of the older Oracle JInitiator 1.3 plug-in certified with Release 11i.


mzFormsArch:


This article spotlights Metalink notes which guide you through the tracing options and some gotchas when using the native Sun JRE with the Oracle E-Business Suite.

Enabling JRE Tracing and Logging

There are several notes available which explain how to enable these options for the JRE:-



I like this note the best as it just describes the simplest way to enable logging, tracing and java console (OK, yes I admit I wrote it...)



Both of these notes have a "JRE Tracing options" section describing the steps, however the method described to enable the logging is the more long-winded method (in my view).



This note describes all the different methods to enable logging, tracing and the Java Console and has lots of pictures. The slight drawback is that it doesn't recommend a particular method.

Potential "Gotchas"

  • Rnning Multiple JRE Versions on the Same Desktop Client

This issue is fully described in the "Upgrading Sun J2SE" notes referenced above as well as in this article, but is worth spotlighting here.  If your organisation uses runs Java-based applications that depend on different JRE releases, you will need to consider static versioning issues when deploying the native JRE required by the E-Business Suite.

  • Potential Character Set Issues

 


There are different dependencies with Native JRE compared to Jinitiator, as the following note highlights.  In this case one Client PC using Japanese language did not have the necessary Language code pages installed.   This Note could apply to other languages also:

  • Potential Issues When Connecting via VPN

This issue applies equally to JInitator, but thought I would mention the following Note as it seems to be becoming more popular for customers to run
the E-Business Suite over a secure VPN connection:


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Comments:

i have a problem with the oracle program in our office.. every time i log-in in my account java prompt and download and install..then after doing all the instruction... i re log in my account, after that it prompt me with code error...
can anyone lend me a hand with this

Posted by ian on August 07, 2011 at 06:37 PM PDT #

Hello Ian,

There are a variety of reasons this may occur... the best plan is for you to create a Service Request through My Oracle Support so we can review your environment and provide the most appropriate advice

regards

Mike

Posted by Mike Shaw on August 07, 2011 at 11:51 PM PDT #

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