Reminder: Block MS IE8 Upgrades for EBS Users!

Microsoft Internet Explorer 8 logo

[Oct 6, 2009 Update: IE8 is certified with EBS 11i; see this article.]

[Sept 11, 2009 Update: IE8 is certified with EBS 12; see this article]

Microsoft released Internet Explorer 8 on March 19, 2009.  Reviews about IE 8 are sprouting across the web like flowers after a spring shower.  It is inevitable that some of your E-Business Suite users are going to be tempted into upgrading their desktops to this latest browser.

Our testing with IE 8 is still underway.  There's good news and bad news.  The good news is that the OA Framework (a.k.a. HTML or Self-Service Web Applications) E-Business Suite products seem to work fine with IE 8. 

The bad news is that we've identified issues launching Forms-based (a.k.a. Professional interface) EBS products using IE 8.  These issues exist for both Oracle E-Business Suite Release 11i and 12.

Blocking IE 8 Rollouts to EBS Users

It is imperative that your Apps users stay on IE7 until we complete our certification of IE8 with the E-Business Suite.

Microsoft released the IE8 Blocker Toolkit available to desktop administrators. The IE8 Blocker Toolkit allows desktop administrators to prevent end-users from being automatically upgraded to IE8. For full details, see:

We recommend that you deploy this as soon as possible, to prevent your EBS users from inadvertently (or deliberately) upgrading to IE 8.

What If You Upgrade to IE 8 Before It's Certified With Apps?

If you don't need to access Apps 11i or 12, there won't be any problems with upgrading to IE 8. If you attempt to access the E-Business Suite, you will experience issues launching Forms-based EBS products with IE8.

For now, Oracle Support engineers will try to reproduce any reported IE compatibility issues with IE 7, not IE 8. If issues can be reproduced with IE 7, then Oracle Support will provide a workaround or log a bug, as appropriate.

If you experience issues that can only be reproduced on IE8, you will be advised to downgrade your browser to IE7 if you need to access the E-Business Suite.

Outlook for IE8 + E-Business Suite Certification

Our Development teams are working on resolving the issues with launching EBS Forms-based content in IE 8.  It's critical that we fix this, but that's not the only thing that needs to be done as part this certification.

Perhaps more importantly, our extensive set of automated regression tests for the E-Business Suite are built with HP Mercury WinRunner. WinRunner is not compatible with IE8. This means that all of our E-Business Suite products need to be tested with IE 8 manually, instead of with our automated testing tools. These manual tests will take more time to complete, naturally.

I don't have firm schedules for our IE8 certification yet. You're welcome to monitor or subscribe to this blog for updates, which I'll post as soon as soon as they're available.

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A small clarification needed.Y cant oracle have its own web browser instead of making us compatable with external web browsers.?

Posted by sandeep on March 23, 2009 at 03:41 PM PDT #

I was able to get IE8 working for R11i.
We use Jinit
All I did was to replace jvm.ddl under bin/hotspot with the jvm.dll from JRE 1.6.

Works like a champ and is faster than IE7.

Good Luck !!

Posted by Prashanth on March 24, 2009 at 05:12 AM PDT #

Hi, Sandeep,

Thanks for the vote of confidence in Oracle! I suspect that the world isn't ready for yet-another browser, let alone one from us specifically for Oracle products. If that's the case, then we'll continue to invest in certifying our products on the browsers with the most market share.


Posted by Steven Chan on March 24, 2009 at 06:08 AM PDT #

Hi Steven,

Can you provide any general information on the types of issues that are experienced with launching forms based EBS products with IE8? I'm trying to make the case for not allowing our users to upgrade but some coworkers on our technical team have already upgraded their browsers and have not had any errors accessing forms in 11i.

I would like to have a little more information that I can use to make a stronger case --- other than the fact that the browser is not yet certified.

Thanks, Dawna.

Posted by Dawna Roberts on March 25, 2009 at 04:58 AM PDT #

Hi, Dawna,

I have to be a little circumspect about the root cause of the problem with launching Forms-based content via IE 8 due to Oracle's policy on disseminating certain types of information publicly.

It's interesting to hear that some of your users have upgraded and aren't having any problems. Our analyses have demonstrated quite convincingly that the new IE 8 security features completely prevent EBS Forms-based links from launching Forms. Are you sure that your IE8 users are running Forms-based content (that is, the Professional interface) and not Self-Service Web Applications (that is, HTML / OA Framework screens) like iRecruitment, iExpenses, and so on?

Have your users disabled any of the IE8 security features? If so, which ones? Please feel free to email me directly if this is sensitive information.

We have discussed this issue with Microsoft's IE Development team, and have jointly concluded that some changes within the EBS Forms launching layer are required.


Posted by Steven Chan on March 25, 2009 at 06:58 AM PDT #

EBS R12 can be run on IE8 with turn off XSS Filter.
I've tried that successfully.

Posted by Eric Yu on April 02, 2009 at 12:13 AM PDT #

Hi, Eric,

Thanks for your comment. As you can imagine, our EBS Security team is unenthusiastic about recommending to our customers that they turn off browser security features. We're looking into ways of making this work without having to take that step.


Posted by Steven Chan on April 03, 2009 at 02:53 AM PDT #

Hi, Steven,

Glad to hear that. Hope to hear the good news from you soon. :)

Eric Yu

Posted by Eric Yu on April 05, 2009 at 04:09 PM PDT #

Do Oracle have an expected timeframe as to when they will be in a position to support IE8?

Posted by Lloyd on April 07, 2009 at 11:48 AM PDT #

Hi, Lloyd,

As noted in the article above:

>I don't have firm schedules for our IE8 certification yet. You're welcome to monitor or subscribe to this blog for updates, which I'll post as soon as soon as they're available.

This is still the case as of today.


Posted by Steven Chan on April 08, 2009 at 06:43 AM PDT #

One gotch-ya... The blocker seem to only works for Autoupdate, etc... If your users decide to try and download the latest/greatest from MS by manually hitting the IE8 Website, then your hosed until you can remove it and reinstall 7.

-Steve S.

Posted by SShimatzki on May 04, 2009 at 02:40 AM PDT #

Hello, Steve,

I just returned to the office after a multi-week vacation.

Yes, this is true. Short of removing administrative privs on a desktop, end-users can manually install anything they wish on Windows.


Posted by Steven Chan on May 20, 2009 at 01:42 AM PDT #

Hi, Eric,

I can sympathize with your frustration. Vendors like Oracle and Microsoft don't synchronize their product cycles, and there's always some kind of cost to desktop and system administrators in managing these unsynchronized upgrade cycles.

It is unlikely that Microsoft would hold off on releasing a new browser like IE8 just because one software provider like Oracle has a product compatibility issue or conflict with the new browser. And the flip-side of that scenario is true, too: Oracle might be in the middle of its own product development cycles when Microsoft announces a beta-test cycle of a new browser. It is unlikely that Oracle will suspend its own in-flight product development to test with a new browser.

Unfortunately, I'd expect that browser and operating system compatibility will always proceed in these types of push-me-pull-you cycles for the foreseeable future.


Posted by Steven Chan on May 20, 2009 at 02:26 AM PDT #

Hi Steven,

We are in process of implementing R11.5.10.2 and facing a lot of issues with IE8.

Appreciate if u can throw some light when can Oracle EBS will certify IE8?



Posted by Kedar Tamane on May 10, 2010 at 04:47 AM PDT #

Hi, Kedar,

It appears that you're referring to an outdated article. We certified IE8 with EBS 11i in October 2009; see:

Internet Explorer 8 Certified with E-Business Suite Release 11i

I suspect that your environment might be missing required patches or configuration settings. Please check the references in that article for details.

If you still hit problems after ensuring that all prerequisites are applied, your best bet would be to log a formal Service Request via My Oracle Support (formerly Metalink) to get one of our specialists engaged.

Please feel free to forward your Service Request number to me if it gets stuck in the support process for some reason.


Posted by Steven Chan on May 10, 2010 at 06:15 AM PDT #

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