Access to Automated Release Update System Has Changed

The access protocol for the Automated Release Update (ARU) system has changed.  Older versions of the Oracle E-Business Suite Patch Wizard and Patch Manager (part of the Application Change Management Pack for Oracle E-Business Suite) will generate errors when attempting to access E-Business Suite patches.

If you use these tools as part of your E-Business Suite patching procedures, you will need to obtain new versions to ensure continued access to ARU.  You can find links to the updated tools here:
Obtaining Support

If you encounter any issues with these new tools, please log a Service Request via My Oracle Support (formerly Metalink) to get one of our specialists engaged. 

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Comments:

Steven,

Not a direct comment on the above article, but I've been looking at an excellent note - 1160285.1 (Application Technology Group (ATG) Product Information Center) on My Oracle Support. Unfortunately though, many links in this document reference Oracle internal site (support.us.oracle.com) instead of externally available URLs. It would be helpful if this were to be fixed soon.

Thanks !

Rakesh

Posted by Rakesh Tripathi on November 21, 2010 at 12:58 AM PST #

Rakesh,

Thanks for letting us know about that. I've asked the Note owner to review it for internal links.

Regards,
Steven

Posted by Steven Chan on November 22, 2010 at 02:05 AM PST #

Hi Steven,

Is this the reason updates.oracle.com seems to no longer be responding?

If so that's a real pain, there are plenty of links to patches in the format like:
https://updates.oracle.com/ARULink/PatchSearch/process_form?bug=10183152&language=0&process=Submit

What is the replacement URL to go direct to patch download page?

Thanks,
Gareth

Posted by Gareth Roberts on November 24, 2010 at 05:44 AM PST #

Hello Gareth,

Try https instead, e.g. https://updates.oracle.com/ARULink/PatchSearch/process_form?bug=10183152&language=0&process=Submit

Hope this helps

Mike Shaw

Posted by Mike Shaw on November 24, 2010 at 04:09 PM PST #

Hi Gareth,
Following on from Mike's reply, you may also wish to review "New ARU Access Protocol Requires Patches for Patch Wizard in Oracle E-Business Suite and Patch Manager in Oracle Application Change Management Pack for Oracle E-Business Suite" (Doc ID 1267768.1). This is of particular significance if you are using Patch Wizard or Patch Manager.
Regards,
Robert Farrington.

Posted by Robert Farrington on November 24, 2010 at 07:24 PM PST #

Hi Mike,
Thanks I've updated my post and xml files at:
http://garethroberts.blogspot.com/2009/11/revisited-search-engine-plugins-for.html
to change http to https.

... now if only changing all those hardcoded links around the internet was so easy ... would be nice if the http link redirected to the https link :-)

Regards,
Gareth

Posted by Gareth Roberts on November 29, 2010 at 04:00 PM PST #

Hi Gareth,

There is a simpler way.

Go to http://supporthtml.oracle.com
Login
Click on patches and updates
click on latest R12 packs
click on Simple Search button

You are now on the familiar updates.oracle.com download page.

Posted by Vikram Das on December 01, 2010 at 06:42 AM PST #

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