By Steven Chan - EBS-Oracle on Jul 03, 2013
Microsoft is ending support for Windows XP and Office 2003 on April 8, 2014. The official announcement is published here:
- Support ends in 2014 for Windows XP and Office 2003 (Microsoft.com)
These products are certified for desktop clients accessing the E-Business Suite today. Our general policy is that we support certified third-party products as long as the third-party vendor supports them. When the third-party vendor retires a product, we consider that to be an historical certification for EBS.
What can EBS customers expect after April 2014?
After Microsoft desupports WinXP and Office 2003 in April 2014:
- Oracle Support will continue to assist, where possible, in investigating issues that involve Windows XP clients or Office 2003.
- Oracle's ability to assist may be limited due to limited access to PCs running WinXP or Office 2003.
- Oracle will continue to provide access to existing EBS patches for WinXP or Office 2003 issues.
- Oracle will provide new EBS patches only for issues that can be reproduced on later operating system configurations that Microsoft is actively supporting (e.g. Windows 7, Office 2010)
What should EBS customers do?
Oracle strongly recommends that E-Business Suite customers upgrade their desktops from Windows XP and Office 2003 to the latest certified equivalents. As of today, those are Windows 7 and Office 2010.
Certifications for Windows 8 and Office 2013 are still underway; you can monitor this blog for updates on those pending certifications. EBS customers should avoid deploying Win8 or Office 2013 to end-users who depend on the E-Business Suite until these certifications are announced.