Recruiting can leave even the best-staffed HR team exhausted with never ending tasks like scheduling interviews, re-scheduling, making sure documents are submitted, and answering candidate questions. The stakes are high if companies get it wrong, and the best candidates get snapped up by other companies.
Hyreo created a natural language processing-enabled chatbot solution to help candidates navigate the process in a helpful, automated fashion. By including a Net Promoter Score component and analytics, recruiting teams can now understand how candidates perceive the process.
“The future of HR is candidate-centric,’’ said Hyreo cofounder Arun Satyan.
Hyreo layers the solution onto existing HR database systems providing the type of robust offering that enterprise customers are looking for. Selling to those enterprise customers isn’t always easy.
While Hyreo has successfully integrated their product onto multiple enterprise-grade solutions, the customers they aspire to land can still be skeptical. When one of its prospects wanted more proof of their enterprise-readiness, Hyreo turned to the connections they made through the Oracle startup program.
Oracle for Startups not only provided Hyreo with free cloud credits and robust performance but also helped when the company was in the last stages of signing a huge deal. Global financial instituition Societe Generale was interested in layering Hyreo with their existing Oracle Taleo platform. Hyreo crossed paths with the bank two years ago when the platform was still in the early stages of development.
It wasn’t long after that Satyan decided Oracle Cloud Infrastructure was the right choice for multiple reasons. “Our solution requires a high-performance computing environment for training the AI engine, and we also need a scalable infrastructure for deploying enterprise customer solutions. While testing the cloud performance, we felt that Oracle cloud was outperforming the competition on similar configurations.”
“This helped position us better as a viable long-term solution and accelerated the decision in our favor,’’ Satyan said. “We’re getting excellent performance on the Oracle Cloud, getting cost savings on the first two years, and excellent support from Oracle for the migration and setting up GPUs.’’
In a test run, “the customer achieved a 20% reduction in overall recruiter effort for manual interventions and improved feedback from candidates by 55%,’’ Satyan said.
"Our global solution center in India rolled out Hyreo's candidate engagement platform in July 2020 and the experience has been positive,'' says Magesh Sambasivan, Head of HR for the Global Solution Center. "Hyreo worked very closely with our HR teams to co-create the candidate relationship platform and released the first phase in a time bound manner with zero production issues. The deployment of chatbots based on the solutions from Hyreo have enabled us with insights and helped make the candidate experience smoother.
Satyan was also thrilled with the support he received from the Oracle team that is devoted to helping startups. “We migrated and transitioned the first customer instance in 4 days.” He estimates Hyreo will save about 30% in the long run, owing to “better infrastructure, performance, and optimized pricing models with discounts.” Being part of Oracle for Startups also brings benefits beyond cloud.
“The focus on building and nurturing startups by providing the right kind of market positioning, technology support, and cost benefits makes Oracle for Startups one of the best (accelerator programs) globally,’’ Satyan said.