What if your business requires the high availability service that Solaris Cluster 3.2 offers but you feel concerned that you do not have the expertise to support the environment.
Perhaps your support staff do not have the skills to meet the service levels that are being asked for by your business units. Maybe you have several experts but somehow, when you had a service problem the other day, all that happened was a lot of confusion.
If your support staff are busy or stressed it maybe difficult to find the right information or the right expert. When this happens we end up being frustrated. Perhaps we need some reference information or just want the correct syntax of a command etc.
Wouldn't it be nice to have a knowledge base full of information where all we need to remember is simply to reference that knowledge base, for example "just Google it". Hmm... somehow the "just Google it" approach doesn't quite sound right when supporting mission-critical environments.
Well maybe the approach is right but the data returned by Google is too abstract or worst still is out of date. Wouldn't it be nice to have a working set of information for the information you need and presented in a way that makes supporting a mission-critical environment easy and combined with a "just Google it" approach.
Perhaps Sun i-Runbook is just that.
Sun i-Runbook consists of over 90 modules that provide comprehensive steps to achieve a task, for example
- How to put a Solaris Cluster 3.2 node into Maintenance State.
- What are the Solaris 10 Resource Control parameters for IPC facilities.
- How to Power up a Sun Fire T2000 Server.
Answers to these "How to" questions are contained within the specific Sun i-Runbook modules. Each module has a series of tabs that reflect the module, i.e. Administration, Information, Maintenance, Security etc. Within each tab is an alphabetical list of these "How to" questions.
Furthermore, you can search across the Sun i-Runbook modules. For example, if the Solaris 10, Solaris Cluster 3.2 and Sun Fire T2000 Server modules were loaded into the Sun i-Runbook an i-Runbook search of "replace disk storage" would return,
- 92 hits from the Solaris 10 module, of which can be found "Recovering from a faulty device (ZFS)".
- 36 hits from the Solaris Cluster 3.2 module, of which can be found "Replacing a Quorum Disk".
- 4 hits from the Sun Fire T2000 Server module, of which can be found "Hot-plugging a hard disk drive".
Product PDF Documents and man pages are also loaded into the Sun i-Runbook for the modules you have selected to use. In fact you can also create your own modules and documents as well as keep and update your Explorer reports within the Sun i-Runbook.
There is a nice (Flash) demo that contains the Sun Cluster 3.1, Sun Fire E20K and Solaris 9 modules. Of course these modules are always being updated and modules for Solaris 10 and Solaris Cluster 3.2 are now available.
For a comprehensive list of modules, please refer to Sun i-Runbook Modules
To view the (Flash) demo of Sun i-Runbook, please refer to Sun i-Runbook Demo
Maybe it's worth checking out.
Solaris Cluster Engineering