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Oracle's Siebel 8.2.2 support on Oracle Solaris Cluster software

Krishna Murthy
Senior Manager, Software Development

Swathi
Devulapalli

The Oracle Solaris
Cluster 4.1 data service for Siebel on SPARC now supports Oracle's
Siebel 8.2.2 version. It is now possible to configure the Siebel
Gateway Server and Siebel Server components of Siebel 8.2.2 software
for failover/high availability.

What
it is

Siebel is the most
popular CRM solution that delivers a combination of transactional,
analytical, and engagement features to manage all customer-facing
operations. Siebel 8.2.2 is the first Siebel version that is
certified and released for Oracle Solaris 11 software on the SPARC
platform.

The Oracle Solaris
Cluster 4.1 SRU3 software on Oracle Solaris 11 provides a high
availability(HA) data service for Siebel 8.2.2. The Oracle Solaris
Cluster data service for Siebel provides fault monitoring and
automatic failover of Siebel application. The data service makes
highly available two essential components of the Siebel application:
Siebel Gateway Server and Siebel Server. A resource of type
SUNW.sblgtwy monitors the Siebel Gateway server and a resource
of type SUNW.sblsrvr monitors the Siebel server. The Oracle
Solaris Cluster 4.1 SRU3 on Oracle Solaris 11 extends the support of
this data service for Siebel 8.2.2.

With the support of
Siebel 8.2.2 on Oracle Solaris 11, the features of Oracle Solaris 11
and Oracle Solaris Cluster 4.1 are available in the Siebel 8.2.2
HA agent. The HA solution for Siebel stack can be configured on a
complete Oracle products stack with an Oracle Solaris Cluster HA
solution available on each tier of the stack. For example, the Oracle
Solaris Cluster HA Oracle agent in the database tier, the Oracle
Solaris Cluster HA Siebel agent in the application tier and the
Oracle Solaris Cluster HA Oracle iPlanet Web Server agent in the Web
tier.

What’s
new?

1. A new extension
property
Siebel_version has been
introduced. This property indicates the Siebel server version number
i.e 8.2.2, etc

The below example
illustrates the usage of the Siebel_version property in the
Siebel Gateway Server and Siebel Server resource creation.

Creation
of Siebel Gateway Server resource:


Creation of Siebel Server resource:


2. Encryption
facility for the HA-Siebel configuration files

The
HA Siebel solution uses the database user/password and the Siebel
user/password to execute the start, stop and monitor methods. These
passwords are stored in
scsblconfig and
scgtwyconfig files
located under the Siebel Server installation directory and Siebel
Gateway Server installation directory respectively. The new HA-Siebel
data service provides an option to encrypt these files that the agent
decrypts before use.

The
Oracle Solaris Cluster administrator encrypts the configuration files
following the steps provided in the HA-Siebel document. The HA-Siebel
agent decrypts these files and uses the entries while executing the
start, stop and monitor methods.

For
detailed information on the configuration of encrypted files, refer
to
Configuring
the Oracle Solaris Cluster Data Service for Siebel
(Article
1509776.1) posted on My Oracle Support at
http://support.oracle.com.
You must have an Oracle support contract to access the site.
Alternatively, you can also refer to the
Oracle
Solaris Cluster Data Service for Siebel Guide
.

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