By Mike Stiles on Feb 15, 2013
We’ve often written in this space about how CX is quickly becoming the focal point of enterprise strategy, fueled by the empowerment of the consumer by social. The below is a combined post from Joe Payne, CEO of Eloqua, and Steve Miranda, EVP Application Development, Oracle.
As of last Friday, February 8, 2013, Oracle completed the acquisition of Eloqua, and Eloqua’s products will become a core component of the Oracle Marketing Cloud. The combination of our companies will accelerate the pace of the Modern Marketing revolution and enable Oracle and Eloqua customers to offer exceptional customer experiences. Read the whole press release announcing the acquisition.
This is an exciting milestone not just for our companies and employees, but more importantly, we’ll be able to deliver a variety of key benefits to our customers. By adding Eloqua’s best-in-class Modern Marketing platform to Oracle’s Customer Experience suite, marketers will be able to play a critical role in delivering an integrated and highly personalized customer experience.
Eloqua’s management and employees will join Oracle to help ensure continuity of Eloqua’s product development and customer relationships, and as we move forward, we plan to stay true to our conviction of driving successful revenue strategies for today’s leading businesses. Additionally, the open Eloqua platform will continue to support multiple CRM systems. Users will be able to maintain existing integrations without disruption, and keep business running as usual.
Oracle’s commitment to advancing its leadership in sales and marketing automation is expected to accelerate product development and an expanded Eloqua product suite. Oracle’s Big Data and Business Intelligence technology assets will deliver enhanced value to Eloqua’s product line. And by leveraging Oracle’s global footprint, this combination extends Eloqua’s reach to nearly every country in the world, all major vertical markets, and each of the Fortune 100 companies.
Oracle’s customers will benefit from having Eloqua’s leading marketing cloud solution as a part of the Oracle Cloud. By adding key modern marketing capabilities that will automate complex marketing processes across multiple channels, we expect Oracle customers will improve their business processes by more effectively targeting and nurturing prospects, yielding highly qualified sales leads at a lower cost.
The combination of Eloqua with Oracle is the beginning of a great new opportunity for prevailing businesses.