This blog is dedicated to helping you do a better job. Whether your job entails social media marketing, social customer service, or extending social across the customer experience, we want you to get a promotion based off of the information you receive here. We'll share best practices, success stories, thought leadership, and product news.
We welcome story pitches from outside contributors. If you would like to propose an article, please send a proposed title and one-paragraph summary to the managing editor.