Oracle Social Spotlight

Infographics

Infographic: Demystify the Social Customer Experience

Infographic provided by Krystal Rose Berry, CX Social Solutions Consultant at Oracle.  You might remember a recent blog post called 4 Ways to Use Social Media...

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Best Practices

How Not to Alienate Your Audience: 5 Tips for Building Trust Online

Today's post was written by Oracle Social Cloud's Amanda Byrne. We’ve all been there, searching online for a new something or other trying to determine which...

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Best Practices

Be Warned: 80% of Social Content About Your Brand Could Be Going Undetected

Today's post is based on a recent Forbes article by Oracle's Laura Beckstead, Daniel Hayden and Curtis Schroeder. The old adage “Show & Tell” might have been...

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Best Practices

4 Ways to Use Social Media for Product Launches

Today's blog is written by Krystal Rose Berry, CX Social Solutions Consultant at Oracle. Savvy marketers know that social for business means more than just...

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Best Practices

Social Media’s Influence on Cloud Adoption & Innovation…and What’s Next for Technology

  A Q&A with Oracle’s Reggie Bradford Oracle SVP Reggie Bradford was featured last week on Bloomberg TV talking about the pivot to cloud and Oracle’s path for...

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Best Practices

Online Reviews: A Double-Edged Sword

Today's post is written by Rachel Miller, CX Solution Consultant for Oracle.  Caveat Emptor With the exception of perishable goods, I buy most of my consumer...

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Product News

We’re Increasing Our Instagram Capabilities

This post was written by Jazmine Duke, Principal Product Manager for Oracle Social Cloud.    Two big pieces of news:  1. We are excited to announce we have...

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