Oracle social CRM applications release 3 is now available
By Tara Roberts on Aug 22, 2009
Oracle social CRM applications release 3 is now available and includes the release of Oracle CRM Sales Campaigns On Demand and enhancements to Oracle CRM Sales Library On Demand and Oracle CRM Sales Prospector On Demand. The newest release of Oracle social CRM applications enables increased collaboration and sales effectiveness, resulting in higher productivity, shorter sales cycle and increased sales. Oracle social CRM applications take advantage of each user's social relationships to build a larger collective community with which to share, learn, and interact. Sales users are able to get a quick view of activities in their social networks such as recently published content and posting from other members.
With Oracle CRM Sales Campaigns On Demand, users can determine the best email templates and images to adopt based on user ratings, reviews and historical response rates. Sales users can create and send professional quality HTML campaigns and track the success of individual campaigns. Sales users can manage their contacts and groups for targeted campaigns. They can also honor customers' preferences to opt-out of receiving emails and comply with the CAN-SPAM Act of 2003 and other privacy and marketing laws. Sales users can harness the collective experience of their networks to create effective sales campaigns with Oracle Sales Campaigns On Demand.
Oracle CRM Sales Library On Demand allows users to easily share, search, preview, and select content from a collection of sales assets to build more successful, targeted presentations and messages. In Oracle social CRM release 3, Oracle CRM Sales Library On Demand introduces many exciting capabilities, including integration with Oracle CRM On Demand Release 16. Oracle CRM Sales Library On Demand also extends its support for different document types. This release makes available a powerful new feature that enforces compliance with crucial access policies. Enhancements to tags, filters and upload have also been introduced in this release. Sales users can spend more time in front of their customers and less time looking for content by leveraging winning sales assets that exist in their social networks.
Oracle CRM Sales Campaign On Demand, Oracle CRM Sales Library On Demand and Oracle CRM Sales Prospector On Demand can be accessed at www.sales.com.