Sunday Mar 23, 2014

Business Process Intelligence Demo Now Available

To get access to the demo environment please contact Oracle PartnerNetwork (OPN)!

The Business Process Intelligence demo targets non-IT users, specifically process owners, and business analysts. The demo illustrates how to monitor performance and achieve visibility of a business process using Oracle BPM, Oracle BAM, Oracle ADF, Oracle Business Intelligence (BI), Oracle Real-Time Decision (RTD), and Oracle WebCenter. The demo scenario includes a call center company, ViMad, which is tasked with handling customer service for credit cards. Credit card companies such as Visa, MasterCard, AmEx, and Discover outsource their customer service to ViMad.

ViMad is trying to improve the following key performance indicators:

  • Efficiency of its call center with processing credit line increase requests
  • Customer satisfaction
  • Number of offers (such as 0% balance transfer offers) accepted by customers

Highlights

  • Leverage BPM to orchestrate credit line increase request, rather than the manual, email-based process.
  • Embed a BI dashboard in the Call Center Agent's task list interface so s/he can analyze a customer's behavior and also take immediate actions, such as approve or reject the credit line increase request.
  • Utilize Oracle Real-Time Decisions to address customer satisfaction: customers that are rejected will be provided with a personalized offer (such as % Balance Transfer Offers or Free Account Review) based on their spending habits.
  • Enable real time analysis of the call center performance with Oracle BAM.
  • With Oracle Real-Time Decisions, provide the ability to monitor the offer acceptance rates

Products included in demo:

  • Database 11.2.0.2.0
  • Weblogic Server 10.3.6
  • SOA Suite (SOA Infra) 11.1.1.6
  • WebCache 11.1.1.6
  • Webtier (OHS) 11.1.1.6
  • WebCenter Portal 11.1.1.6
  • WebCenter Content 11.1.16
  • WebCenter Collaboration 11.1.1.6
  • BAM 11.1.1.6
  • Business Intelligence 11.1.1.5
  • Real-Time Decisions 11.1.1

Demo Details | 2 minute Video | Demo Script

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Wednesday Jan 22, 2014

Chalk Talk with John: How Does SOA Add Value to Your Enterprise? By John Brunswick

In this episode of Chalk Talk with John we revisit our town of Middleware Fields from What Does User Experience Mean to You? to look at demystifying the business value of SOA.

Middleware fields is an extremely eco-conscious community and has been trying to setup a commuting program for their employees. Though a good idea, they soon run into challenges ensuring that people are able to use the commuting services easily.  Take a look below to see how SOA is like a transit pass for your enterprise and how it addresses common issues you may - watch the video here.


SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Monday Jan 20, 2014

Connecting Clinical and Administrative Processes: Oracle SOA Suite for Healthcare Integration By Mala Ramakrishnan

One of the biggest IT challenges facing today’s health care industry is the difficulty finding reliable, secure, and cost-effective ways to exchange information. Payers and providers need versatile platforms for enterprise-wide information sharing. Clinicians require accurate information to provide quality care to patients while administrators need integrated information for all facets of the business operation. Both sides of the organization must be able to access information from research and development systems, practice management systems, claims systems, financial systems, and many others. Externally, these organizations must share claims data, patient records, pharmaceutical data, lab reports, and diagnostic information among third party entities - all while complying with emerging standards for formatting, processing, and storing electronic health records (EHR).

Service-oriented architecture (SOA) enables developers to integrate many types of software applications, databases and computing platforms within a particular health network as well as with community, state, and national health information exchanges. The Oracle SOA Suite for healthcare integration is designed to provide healthcare organizations with comprehensive integration capabilities within a unified middleware platform, as well as with healthcare libraries and templates for streamlining healthcare IT projects. It reduces the need for specialized skills and enforces an enterprise-wide view of critical healthcare data.

SOA Healthcare

Here is a new white paper that details more about this offering: Oracle SOA Suite for Healthcare Integration.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Thursday Jan 16, 2014

Why is Specialization important for you? Oracle promotes Specialized Partners towards the customer base!

In the latest Fusion Middleware newsletter edition Oracle promoted the Specialized Partners towards the customer base. If you are not yet Specialized – start the process today. If you are Specialized make sure that you add your profile and services in the Solution Catalog – to make sure that our joint customers can find you!

FIND AN ORACLE PARTNER:

Oracle Specialized PartnerOracle Exastack PartnerOracle Validated Integrations

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Friday Jan 03, 2014

BPM PS6 (11.1.1.7) Demo

To get access to the demo environment please contact Oracle PartnerNetwork (OPN)!

Global Sales Engineering (GSE, formerly DSS) is happy to announce the availability of BPM (Business Process Management) 11.1.1.7 Solutions.

This demo includes 3 scenarios that highlight the most popular features of BPM 11.1.1.7.

Highlights

  • Business Led Process Composition
  • User Interface Design using Oracle Web Forms
  • Step through the Business Process using Player

Call to Action

  • Check out this 2-minute video overview of BPM 11.1.1.7 Solutions
  • Review the demo Release Notes and Scripts on the GSE Demo Store
  • Start your demo now using Demo Title "BPM 11.1.1.7 Solutions"
    • Instant tech demo (aka "Canned Demo") directly from the GSE Home Page
    • Deal Server environment via GSE Home Page > Reservations > Registrations > Technology Customizable (drop down) > SOA and Process Management
  • Additional demo information is available here.

For questions please contact sunitha.patel@oracle.com or anand.prasad@oracle.com or contact GSE Support.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Thursday Dec 26, 2013

Presentations Oracle OpenWorld 2013 SOA & BPM / AppAdvantage

We posted the Oracle OpenWorld 2013 presentations at our SOA Community Workspace (SOA Community membership required):

Keynotes & General Sessions

SOA

BPM

AppAdvantage

New Oracle SOA Suite



SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Thursday Dec 19, 2013

Mobile Order Management for EBS GSE Demo using middleware technology

To get access to the demo environment please contact OPN!
Global Sales Engineering (GSE, formerly DSS) is happy to announce the availability of “Mobile Order Management for EBS”.

The demo use case is a dashboard for a sporting goods manufacturing company that provides its mobile sales force with real time access to the backend EBS data as well as key business KPIs (fulfillment accuracy, backorders, order status).

Transactional support (EBS order entry) from the device is also supported, depending on the user authorization level. In addition, integration with native location services (GPS) provides the capability to launch maps to automatically locate customers who are nearby.

Demo Highlights
This demo showcases key technologies for a mobility platform and provides a reference architecture to mobile enable Oracle applications.

  • Develop using Oracle JDeveloper and ADF Mobile, to provide tight device services integration and native user experience.
  • Connect and integrate to backend enterprise applications via SOA/OSB
  • Secure access using EBS SDK for Java and Oracle Web Services Manager, for enterprise grade mobile security.
  • Available as an iPad app, Android version to follow soon.

Call to Action

  • Check out the ~1 minute video overview of this demo
  • Review the Demo Script and Release Notes on the GSE Demo Store
  • Start your instant tech demo (aka "Canned Demo") using Demo Title "Mobile Order Management for EBS" directly from the GSE Home Page
  • Demo pre-requisites and additional demo information are available here

For questions or feedback please contact anvesh.baluguri@oracle.com or  anand.prasad@oracle.com.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Tuesday Oct 08, 2013

Sales Kits for SOA & BPM – Oracle Partners FY14

We want that you are aligned with the Oracle sales team and prepared like the Oracle sales team. Therefore please take some time to read & use the sales material at our SOA Community Workspace (SOA Community membership required): OFM partner sales plays FY14.pptx & Oracle Fusion Middleware Customer Reference Booklet.pdf.


SOA

BPM

Sales play

· Integration partner sales plays FY14.pptx

· BPM partner sales plays FY14.pptx

Cheat sheet

· Cheat Sheet Application Integration FY14.pdf

· Cheat Sheet Mobile Integration FY14.pdf

· Cheat Sheet BPM for Adaptive Case Management FY14.pdf

· Cheat Sheet BPM for Business Driven Process Optimization FY14.pdf

· Cheat Sheet BPM for Process Driven Application Extension FY14.pdf

Customer presentation

· SOA-11g-CVC-latest.pptx

· Adaptive Case Management.pptx

· Business Driven Process Optimization.pptx

· Process Driven Application Extension.pptx

Marketing Kit

· Event Kit - Integration Success Workshop FY14.zip

· BPM Event Partner Kit

Please do use this material in the spirit of our partnership!


SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Saturday Aug 24, 2013

Oracle Applications Customers Using Oracle Fusion Middleware Reference Booklet

At our SOA Community Workspace (SOA Community membership required) you can find Oracle Applications Customers Using Oracle Fusion Middleware references. The booklet is a wonderful resource for sales & portfolio managers and architects to get new ideas clients. Make sure you use references within your sales process! Submit your reference to be written and published at the Oracle website!

We are at the dawn of a new age of information technology. The pace of business change, and the need to simultaneously generate cost reduction and drive innovation is stressing IT operating models as never before. Traditional enterprise systems such as ERP, while critically important as systems of record and in driving standardized processes and data, cannot alone deliver the agility and innovation required. A new enterprise systems framework is needed.

Oracle Fusion Middleware is the leading business innovation platform for the enterprise and the cloud. Using a layered approach with Oracle Fusion Middleware, enterprises can leverage their existing enterprise investments while offering new and unique capabilities that the Business requires. Oracle Fusion Middleware products enable a layered approach today with Oracle Applications and are also the foundation for next generation Oracle Fusion Applications.

With over 120,000 Fusion Middleware customers, and 80,000 Oracle Applications customers we are already seeing many customers realize the benefits of a layered approach to Enterprise Applications using Oracle Fusion Middleware. Many of these customers are using Fusion Middleware in the context of Oracle Applications today, to:

  • “Simplify” - minimize IT complexity and lower cost while ensuring security, reliability and optimal performance through (i) Enterprise Security and (ii) Infrastructure Modernization
  • “Differentiate” - drive business effectiveness and deliver growth through (i) Business Process Agility (ii) Enterprise Application Extensions and (iii) Cloud and On-Premise Integrations
  • “Innovate” - drive business innovation, change and industry leadership by connecting people, information, and applications anywhere, anytime through (i) Enterprise Mobility (ii) Online Engagement (iii) Self-Service Enablement4.

Oracle offers the efficiency of working with a single, strategic partner for all of your middleware requirements, as well as the cost effectiveness of certified integrations with Oracle Database, Oracle Applications, and Oracle Engineered Systems. With market-leading and best-in-class offerings across every product line, Oracle Fusion Middleware can enable you to maximize the processes and applications that drive your business today and provide a foundation for innovation in the future.

I would like to invite you to review a selection of our customer references. These companies have realized significant benefits and we are confident that your company can also realize similar benefits by leveraging Oracle Fusion Middleware with Oracle Applications and next generation Oracle Fusion Applications.

Amit Zavery, Vice President, Product Development, Oracle Fusion Middleware.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Wednesday Aug 21, 2013

Oracle Fusion Middleware Customer Reference Booklet

At our SOA Community Workspace (SOA Community membership required) you can find the Fusion Middleware Customer Reference Booklet. The booklet is a wonderful resource for sales, portfolio managers and architects to get new ideas clients. Make sure you use references within your sales process! Submit your reference to be written and published at the Oracle website!

We are at the dawn of a new age of information technology. For a very long time IT has struggled to cope with increase complexity while attempting to be responsive to the changing needs of business. Organizations are now embracing the promise of social, mobile, fast data, and cloud computing - in the hope of leveraging a whole new approach to running IT never imagined before. At Oracle, we have been working hard on making the advance - social, mobile, fast data, cloud technologies and avail it to our Oracle Fusion Middleware customers.

With over 120,000 customers, Oracle Fusion Middleware is the only middleware available from any vendor that provides a complete, open, and integrated approach across all middleware solutions including development tools, application servers, identity management, service integration, data integration, business process management, content management, business intelligence, and enterprise portals. Oracle offers the efficiency of working with a single, strategic partner for all of your middleware requirements, as well as the cost effectiveness of certified integrations with Oracle Database, Oracle Applications, and Oracle Engineered Systems. With market-leading and best-in-class offerings across every product line, Oracle Fusion Middleware can enable you to maximize the processes and applications that drive your business today and provide a foundation for innovation in the future.

I would like to invite you to review a selection of our customer references. These companies have realized significant benefits and we are confident that your company can also realize similar benefits with Oracle Fusion Middleware.

Amit Zavery, Vice President, Product Development, Oracle Fusion Middleware

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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