Tuesday Nov 25, 2014

Process Documentation in Oracle BPM 12.1.3 by Mike Keane

Your ability to add process documentation has been greatly enhanced in BPM 12.1.3. Some of the key enhancements are:

  • The narrative view allows you to write and/or edit in plain language. The narrative view is always in sync with the graphical view so you can see immediately the impact of your changes on the model. You can also add documentation to activities in-line.
  • Business properties can be added to processes and activities, and then you can create process reports that will show all properties for processes and activities in one document.
  • New process reports have been added to allow you to create a variety of different business reports to share.

Read the complete article here.

SOA & BPM Partner Community

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Friday Nov 21, 2014

BPM 12c – Process Asset Manager (PAM) by Antonis Antoniou

An entirely new feature has been introduced in Oracle BPM 12c called “Process Asset Manager” (PAM) which makes it really simple and reliable to share projects between BPM Studio and BPM Process Composer, providing a unified lifecycle management of BPM projects across BPM Process Composer and BPM Studio tools and offering seamless collaboration across the various personas in a BPM project.
PAM comes with an integrated subversion source control system for version management of BPM assets and can be integrated with OPSS for security and can reference the MDS for run-time artifacts.

So let’s see the lifecycle of PAM from the two different interfaces, starting with the Process Composer.
For the needs of this tutorial I have created a sample Hello BPM project with a synchronous process. Read the complete article here.

SOA & BPM Partner Community

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Tuesday Nov 18, 2014

New release of Solution Accelerators now available on OTN By Cesare Rotundo

The new release of Solution (aka: Process) Accelerators is now available on OTN. This new release has been focused on improving existing accelerators with most customer demand while adding a new accelerator to the catalog which showcases Adaptive Case Management (ACM): Complaints Management.
Complaints management has become a strategic focus area in many industries where customer service is the top priority. It has impacts on customer satisfaction and retention, and may involve compliance penalties. However, processes and solutions that support employees dealing with complaints are ad-hoc, custom, and fraught with manual steps and paper.
The Complaints Management Accelerator, built using the best BPM, ACM, and Content platform available today, enables effective and efficient customer complaints resolution. Using ACM we have organized the complaints settlement process across four phases: Filing, Review, Investigation, and Resolution, while enabling churn likelihood control via R-generated indexes. The Complaints Management accelerator thus enables knowledge workers to choose the best actions leading to efficient complaint resolution, also taking into account unscheduled events such as the receipt of a new document from the customer.
Customers can quickly input their products, complaints types, and other data specific to them using out-of-the-box Administrator UIs, and refine the resolution processes and cases configured in the Accelerator according to their requirements, exploiting ACM’s model to flexibly fit their needs and exceed customer expectations.
Other accelerators have also been improved, including:

  • Employee Onboarding has been enhanced to provide WebCenter based imaging to allow compliance documents (I-9, W-4) to be scanned and associated with the onboarding instance for the new hire
  • eForms Management, now with the option to remotely deploy a Citizen eForm for submission
  • Internal Service Requests, now with examples of department-specific approval tasks
  • Finally, Approval Management for Microsoft Excel® (AME), which generalizes the model of performing a complete BPM-driven approval cycle from within Excel, first introduced with the Financial Reports Approval accelerator.

This release continues to include out-of-the-box integration scenarios with Oracle Applications Products, including Siebel, PeopleSoft, and the E-Business Suite. Read the article here.


SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Wednesday Aug 20, 2014

Process Accelerators for BPM Suite

This page contains documentation and installation downloads for the latest Oracle Process

Accelerators version (11.1.1.7.1)

Product / File Description

File Size

Download

Documentation

28 MB

OraclePADocumentation111171.zip

Installation

665 MB

OraclePA111171.zip

Oracle Process Accelerators version (11.1.1.7.1) run on Oracle Business Process Management Suite 11.1.1.7. Please refer to the Installation Guide for the complete set of prerequisites

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Wednesday Jul 09, 2014

Controlling BPEL process flow at runtime by Maarten Smeets

When using Oracle BPEL it is often desirable to allow a certain amount of configuration of the process flow at runtime. To allow configuration, properties/preferences/parameters can be used. These can be implemented in various ways. Lucas Jellema has described a method in the Oracle SOA Suite 11g Handbook (http://www.amazon.com/Oracle-SOA-Suite-Handbook-Press/dp/0071608974 page 252) for system parameters which uses Business Rules. In this blog post, I compare three other methods; using Domain Value Maps, using BPEL preferences and using a database table. I look at performance, development, re-use potential, updating the preference at runtime and when to use which method.

Implementation
For comparing the different methods I used a simple synchronous HelloWorld BPEL process with audit logging turned off. The property to be fetched is the greeting (Hello). The process itself returns its input prepended by the greeting followed by a space. Thus for example input: Maarten, output: Hello Maarten.

Domain Value Map
Domain Value Maps (http://docs.oracle.com/cd/E14571_01/integration.1111/e10224/med_dvm.htm) are an underestimated feature from Oracle SOA Suite. An XML file called DVM (domain value map) allows storing domains and domain values. In JDeveloper wizards are available to create and fill the DVM file. XPath expressions can be used to easily query these domains and use them in for example BPEL, BPM or the OSB (http://guidoschmutz.wordpress.com/2009/12/25/implement-domain-value-maps-dvm-with-oracle-service-bus-osb-10r3/). The SOA Composer (http://docs.oracle.com/cd/E15523_01/integration.1111/e10224/med_dvm_ui.htm) provides a GUI for editing DVM's at runtime. DVM's can be shared among processes by putting them in the MDS.

Development
The below screenshot shows how JDeveloper makes it easy to create and use a DVM. In one screenshot how a DVM can be edited at design-time in the top/left part of the screenshot and XPath expressions can be used (bottom part) to let the BPEL process query the DVM at runtime. Read the complete article here.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Thursday Jun 12, 2014

The Top 5 Business Challenges in Financial Services. Oracle Process Accelerators as a Solution By Lance Shaw

Here at Oracle, we continue to release Process Accelerators for additional solutions.  These Accelerators help achieve process excellence faster with end-to-end implementations of common business processes.  They are Ready-to-use and extensible, and include industry specific best practices.

One common industry where Process Accelerators are used to speed the delivery of business process management solutions is Financial Services.  We've recently produced a whitepaper that identifies the top five business challenges in the financial services industry and outlines how adopting Oracle Process Accelerators can give a competitive edge. To get the whitepaper please visit our website.

SOA & BPM Partner Community

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Thursday Jun 05, 2014

Online Learning Library free BPM training for everybody partners, customers and freelancer!

  • BPM Product Library - Special Topics Tab A portal to free resources to help you learn about Oracle BPM
  • Employee Onboarding Process Accelerator Demo All organizations hire new employees, and helping new hires become productive immediately is important for the organization’s ROI and for the individual’s motivation as well. To do that, an organization needs to have a process in place to help determine what services the new hire needs, and to track that all of the activities needed to prepare for the new hire are performed on time. This video demonstrates how the Oracle BPM Employee Onboarding Process Accelerator helps ensure that new hires hit the ground running from their first day on the job

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Wednesday Apr 16, 2014

A new release of Process Accelerators (11.1.7.1) is now available and includes two new PAs

A new release of Process Accelerators (11.1.7.1) is now available and includes two new PAs:

  • Insurance Claims Management: ICM is the first accelerator to showcase the Adaptive Case Management (ACM) functionality in Oracle BPM. ACM is a great fit for claims business scenarios, since every claim is different: knowledge workers typically use their judgment to select and perform the best action at any given point in time, and may change the claim processing sequence. The ICM model can be applied to many other business processes in different industries, since it’s based on a business scenario (car insurance) easy to understand, yet functionally rich: a real-life ACM solution with extensible UI and business rules.
  • Oracle Process Accelerator for Unified Loan Origination, supporting both personal and business loans, and easily extensible to many additional loan types thanks to the underlying extended financial framework.
  • PA 11.1.1.7.1 also includes out-of-the-box integration scenarios with Oracle E-Business Suite, delivering end-to-end business flows with Employee Onboarding in addition to the already available PeopleSoft integration scenarios delivered with the previous release.

Want to get access to the process accelerators please contact Cesare Rotundo.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Friday Mar 28, 2014

A Primer on Process Accelerators by Tanu Sood, Principal Product Director

In yesterday's post, Ajay Khanna, Senior Principal Product Director at Oracle, discussed the merits of abstracting out processes from applications into the middleware layer with Business Process Management. That's Oracle AppAdvantage, the advantage of using Oracle Fusion Middleware technologies strategically with Oracle and other enterprise applications to extend and enhance business value. By abstracting process management out of the applications, organizations can adopt flexible processes, newer technology trends, improve user experience and eliminate disruption in application migrations, upgrades and maintenance.

Today's post is about Process Accelerators and the value these add to speed time to market for organizations.

Built on Oracle BPM Suite, Process Accelerators are pre-built, best practices processes that are customizable and extensible to fit specific customer requirements. Oracle Process Accelerators leverage best practices and domain knowledge. Industry process accelerators embody industry-specific best practices and patterns in addition to Oracle BPM Suite best practices. Horizontal process accelerators provide instant functionality and reuse for processes common in most organizations and can be easily modified to fit your requirements.

Oracle Process Accelerators simplify implementation and reduce time-to-value for an organization’s business process management initiatives.

Check out this video for a primer on Process Accelerators:



SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Wednesday Feb 26, 2014

Process Accelerators

Speed Time-to-Value of Your Business Process Management Implementations

Reach process excellence faster with end-to-end implementations of common business processes. Ready to use and extensible, Oracle Process Accelerators leverage best practices and domain knowledge and are available for free.

Industry: Financial Services

Oracle Process Accelerator

Products Used

Description

Financial Reports Approval (PDF)

Oracle BPM Suite and Oracle Business Activity Monitoring

Supports the end-to-end process to get from a draft set of figures to a validated and approved financial report, including investigation of possible issues and approval by analysts and by management.

Business Account Opening (PDF)

Oracle BPM Suite and Oracle Business Activity Monitoring

Enables financial services institutions to streamline their deposit account opening process for business customers. Moves a new customer application through the documentation review, identity verification, background checking, account opening, funding, and activation stages.

Loan Origination (PDF)

Oracle BPM Suite and Oracle Business Activity Monitoring

Pre-integrated extension to Siebel

Enables end-to-end automation of the loan origination process for a financial institution (retail banking) – from the creation of the financial application to the disbursement of the loan amount. Allows the bank to meet customer demands by enforcing fast and accurate loan origination processes, while maintaining enough flexibility to react to market changes.

Industry: Public Sector

Oracle Process Accelerator

Products Used

Description

Electronic Forms Management (PDF)

Oracle BPM Suite and Oracle Business Activity Monitoring

Provides the capability to quickly create new e-forms (using Web Forms) and their related approval process, and then to expose these forms for that they can be filled in, submitted (including attachments), reviewed, and approved.

Incident Reporting (PDF)

Oracle BPM Suite and Oracle Business Activity Monitoring

Enables incident reporting by citizens or officers (via mobile and web browser), and skill-based dispatching and resolution by case teams within public sector organizations.

Industry: Telecommunications

Oracle Process Accelerator

Products Used

Description

Mobile Data Offloading (PDF)

Oracle Event Processing and Oracle Business Activity Monitoring

Enables provides policy-based offloading of mobile data to alternate networks, such as Wi-Fi, that can be operated at lower cost. Handles extremely high volumes of spatial events and uses a set of rules to take action and change the state of devices (smartphones).

Horizontal Solutions

Oracle Process Accelerator

Products Used

Description

Employee Onboarding (PDF)

Oracle BPM Suite and Oracle Business Activity Monitoring

Pre-integrated extension to PeopleSoft

Provides an efficient, extensible, and comprehensive way to manage on boarding of new employees, inkling background checks and provisioning of resources.

Travel Request Management (PDF)

Oracle BPM Suite & Oracle BAM

Provides a process-driven solution for the travel request and approval process, from initial submission to final approval and notification.

Internal Service Request (PDF)

Oracle BPM Suite and Oracle Business Activity Monitoring

Enables automation and tracking of approval and execution of employee requests for services provided by fulfilling departments within organizations.

Document Routing and Approval (PDF)

Oracle BPM Suite

Enables end-to-end automation of the document routing and approval process – from initial submission to final disposition and notification

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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