Tuesday Mar 25, 2014

New Self-paced Oracle BPM 11g Training for Business People by Dan Atwood

Just wanted to let you know that AVIO has come out with a completely new online self-paced version of the Oracle BPM 11g Designer Workshop. This is a unique Oracle BPM training offering specifically designed for business analysts and managers, and it is the result of our experience from dozens of successful Oracle BPM engagements. For the last 14 years, I’ve conducted this business oriented workshop in a variety of forms - training hundreds of business people on this version of the product and every preceding version of the product.
It's different than any other Oracle BPM training because:

  • It's self-paced and flexible
    • You have two weeks to complete the hands-on portion of the training.
    • It is on-demand. You can start whenever you have time and there are no formal scheduled start and end dates.
    • Once you register, you can view the videos and do the hands-on lessons any time during the day or night that your schedule allows during the two weeks.
    • The hands-on portion of the training is done using a dedicated environment I will have running for you on an Amazon EC2 instance on the cloud with the latest version of Oracle BPM 11g already installed on it.
  • Although it is online virtual training, AVIO has a mentor available to help answer questions and assist with the lessons during the two weeks.
  • There are 4 hours of videos that accompany each lesson designed to teach both the core concepts and best practices that business people need to know on an Oracle BPM project.
  • The 12 hands-on lessons all reinforce the best practices and ensure that you leave with the knowledge you will need on your first project (click here to see a description of the 12 hands-on lessons in the class).

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Monday Mar 24, 2014

Part I – WebLogic Suite: Foundation Infrastructure for Oracle iAS (Internet App Server) Customers

WebLogic has become the strategic application server infrastructure for Oracle Fusion Middleware and Applications. It is designed to provide a standards-based, mission critical and secure platform for organizations developing and deploying large-scale, cloud environments. Oracle iAS capabilities like Oracle TopLink and Oracle Coherence along with layered products such as Oracle Forms, Oracle Reports, Oracle Discoverer and Oracle Portal and others have been certified with the WebLogic Server infrastructure. The J2EE runtime underlying Oracle Internet Application Server, Oracle Containers for J2EE (OC4J) has had key capabilities converged and certified with WebLogic Server. The goal has been to enable Oracle customer investments in Oracle Internet Application Server to move forward seamlessly.

Watch the video here.

WebLogic Partner Community

For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center.

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BPM marketing update

Short Film: Retiring in the Spirit of Alaska – Alaska Department of Retirement and Benefits:

Webcast: Adaptive Case Management – Delivering Right Customer Experience
Customers today demand an experience that is both contextual and personalized. They do not want to be forced to follow a one-size-fits-all process and instead expect processes to adapt to their needs. This video, hosted by Integration Developer News at BPM-CON, describes the challenges that rigid or structured processes present, introduces Adaptive Case Management (ACM) to address those challenges, and describes how Oracle BPM Adaptive Case Management empowers knowledge workers to progress through unstructured and unpredictable processes to meet the needs of the current situation, or case. The webcast recording is hosted on You Tube.

Content and Collateral

References: BPM Suite Customers in Action

Blog Series

Upcoming Events

Resource Kits


SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Sunday Mar 23, 2014

Business Process Intelligence Demo Now Available

To get access to the demo environment please contact Oracle PartnerNetwork (OPN)!

The Business Process Intelligence demo targets non-IT users, specifically process owners, and business analysts. The demo illustrates how to monitor performance and achieve visibility of a business process using Oracle BPM, Oracle BAM, Oracle ADF, Oracle Business Intelligence (BI), Oracle Real-Time Decision (RTD), and Oracle WebCenter. The demo scenario includes a call center company, ViMad, which is tasked with handling customer service for credit cards. Credit card companies such as Visa, MasterCard, AmEx, and Discover outsource their customer service to ViMad.

ViMad is trying to improve the following key performance indicators:

  • Efficiency of its call center with processing credit line increase requests
  • Customer satisfaction
  • Number of offers (such as 0% balance transfer offers) accepted by customers

Highlights

  • Leverage BPM to orchestrate credit line increase request, rather than the manual, email-based process.
  • Embed a BI dashboard in the Call Center Agent's task list interface so s/he can analyze a customer's behavior and also take immediate actions, such as approve or reject the credit line increase request.
  • Utilize Oracle Real-Time Decisions to address customer satisfaction: customers that are rejected will be provided with a personalized offer (such as % Balance Transfer Offers or Free Account Review) based on their spending habits.
  • Enable real time analysis of the call center performance with Oracle BAM.
  • With Oracle Real-Time Decisions, provide the ability to monitor the offer acceptance rates

Products included in demo:

  • Database 11.2.0.2.0
  • Weblogic Server 10.3.6
  • SOA Suite (SOA Infra) 11.1.1.6
  • WebCache 11.1.1.6
  • Webtier (OHS) 11.1.1.6
  • WebCenter Portal 11.1.1.6
  • WebCenter Content 11.1.16
  • WebCenter Collaboration 11.1.1.6
  • BAM 11.1.1.6
  • Business Intelligence 11.1.1.5
  • Real-Time Decisions 11.1.1

Demo Details | 2 minute Video | Demo Script

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Saturday Mar 22, 2014

Process of Process Management by Ajay Khanna

In some of the past discussions, we have talked about the Six Business Process Management best practices to start BPM journey.

They are as follows:

  • Find the right process (Business Impact vs. Frequency of change vs. complexity)
  • Identify KPIs and define success
  • Involve business users
  • Put governance in place
  • Get executive sponsorship
  • Achieve quick early wins

These are good pointers for a healthy start, but what's next? How can we make sure that the BPM practice in an organization is not just limited to automating one odd process? To reap its full potential, it should become a way of life, enterprise wide program. Companies that have developed a successful BPM program have gained immense benefits, not only from improved operational efficiency, better customer satisfaction but also reduced IT costs and time to solution. Adept organizations are known to deploy new process applications in a couple of weeks and make changes to deployed processes in real-time.

Once you have achieved the success with your first BPM project, start thinking about other opportunities that can benefit from BPM as well as about “Process of Process Management”. Think about other process improvement initiatives in your organization, how BPM can align with those. Are you running on lean, six-sigma methodologies? Do you practice TQM, have ISO certifications? Consider how BPM can help you achieve better quality results while you leverage the existing business improvement methodology. Read the complete article here.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Friday Mar 21, 2014

Managing Unpredictability using BPM for Adaptive Case Management

A new ACM solution brief with three use cases have been published:

  • Use Case #1: Investigative cases: Claims Management
  • Use Case #2: Service Requests: Loan Origination
  • Use Case #3: Long Running Services: Managed Health Care

Read the complete white-paper here.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Thursday Mar 20, 2014

BPM Suite 11.1.1.7 with Adaptive Case Management (ACM) User Interface available for download

imageLate present from Oracle to start in 2014 - A new version of BPM Suite 11.1.1..7 with the Adaptive Case Management User Interfaces is available for download. To access the software please login to www.support.oracle.com and search for Patch 17767877: CASE UI IN WORKSPACE
The software is controlled availability. For partners with ACM opportunities we can make the software available. Please contact us via twitter www.twitter.com @soacommunty or raise a support request.

Send us your feedback at www.twitter.com @soacommunty #acm

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Wednesday Mar 19, 2014

Podcast Show Notes: Finding a Shorter Path to SOA by Bob Rhubart

The OTN ArchBeat Podcast kicks off the new year with a conversation with three highly experienced SOA experts about strategies for dealing with some of the problems that can thwart SOA efforts within some organizations. One of those strategies involves a new collaborative venture that promises to remove many of the technical hurdles on the path to SOA implementation.

The Panelists

(Listed alphabetically)

  • Lonneke Dikmans, Managing Partner at Vennster, Oracle ACE Director
    clip_image001clip_image002clip_image003clip_image005
  • Simon Haslam,consultant and founder Veriton LTD, Oracle ACE Director
    clip_image001[1]clip_image002[1]clip_image003[1]clip_image005[1]
  • Ronald van Luttikuhuizen, Managing Partner at Vennster, Oracle ACE Director
    clip_image001[2]clip_image002[2]clip_image003[2]clip_image005[2]

The Conversation

  • Listen to Part 1: A lack of time, experience, and expertise can force some organizations to cut corners when implementing SOA. Meet a group of experts who have an idea for making it easier to get to SOA, right out of the box.
  • Listen to Part 2 (Jan 15): The panelists describe the steps they take to overcome the problems that can threaten SOA implementation
  • Listen to Part 3 (Jan 22): Can simplifying the technical aspects of SOA implementation provide a workaround to at least some aspects of organizational dysfunction?

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Tuesday Mar 18, 2014

WebLogic / Fusion Middleware puppet module V2 by Edwin Biemond

Got the same options as the wls module but optimized for Hiera, totally refactored and only for Linux and Solaris. For full hiera examples, see the usages below this page created by Edwin Biemond email biemond at gmail dot com

Should work for all Linux,Solaris versions like RedHat, CentOS, Ubuntu, Debian, Suse SLES, OracleLinux, Solaris 10 sparc and x86.

  • Reference implementation, the vagrant test case for full working WebLogic 10.3.6 cluster example click here
  • Reference Solaris implementation, the vagrant test case for full working WebLogic 12.1.2 cluster example click here
  • Reference Oracle SOA Suite, the vagrant test case for full working WebLogic 10.3.6 SOA Suite + OSB cluster example click here or here.


SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Monday Mar 17, 2014

SOA Governance Through Enterprise Architecture by Manuel Rosa and André de Oliveira Sampaio

rosa-sampaio-soa-gov-fig09Achieving a global enterprise architecture vision that provides mechanisms and tools to enrich the information required for application, process, and project portfolio management Downloads Oracle Enterprise Repository.

Abstract

The ownership cost of technology assets can, and usually does, become significant. The need to centralize, monitor and control the contribution of each technology asset becomes a paramount responsibility for most organizations.

In Service Oriented Architectures (SOA), it is vital to manage the service, the main component of this architectural strategy, and its components. The service's reuse benefits can easily be diminished without correct analysis of its dependencies and impacts.

Using Oracle Enterprise Repository as the central point of SOA artifacts' cataloguing makes it possible to obtain a holistic vision and develop synergies between different SOA assets, empowering their re-utilization and analyzing the impact on the organization caused by IT changes. When the SOA domain is considered, the issue of governance should therefore always come into play.

Although SOA governance and its tools are mandatory to achieve any measure of SOA success, their value still passes incognito in most organizations, mostly due to the lack of visibility and the detached view of the SOA initiatives. A number of problems jeopardize the visibility of these initiatives, primarily understanding and measuring the value of SOA governance and its contribution: SOA governance tools are usually inadequate for anyone outside of the technical domain (business analysts, project managers, or even some enterprise architects), and are especially harsh at the CxO level.

A governance strategy is fundamental for SOA and cannot be complete without a global enterprise architecture vision that provides mechanisms and tools to enrich the information required for application, process, and project portfolio management.

By creating a formal, common, representational model, a language (graphic and textual), and standard viewpoints, and by extending the basic capabilities of a SOA governance tool, we can leverage the information for a greater scope and number of analysis possibilities (e.g., time-based, dependency).

To tackle those challenges, Li


nk Consulting has brought Oracle Enterprise Repository's main functionalities and its own Enterprise Architecture Management System (EAMS) together in a full SOA governance + enterprise architecture solution. The Enterprise Architecture Management System - Oracle Enterprise Edition combines the architecture management solution with Oracle Enterprise Repository to deliver a product specialized for SOA governance. It gathers the best of two worlds (SOA and EA) in a solution that enables SOA governance projects, initiatives and programs, and provides an easier mechanism for exchanging information with the business, other operational areas and project management.

In this article, we describe how an organization can leverage the best EA and SOA governance practices and, with the help of adequate exploration and communication tools (like Oracle Enterprise Repository and EAMS), achieve and maintain the level of quality and visibility that is required for SOA and SOA governance initiatives. Read the complete article here.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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