Saturday Jun 13, 2015

It's Spring for Oracle ACM API's by Martien van den Akker

clip_image002Before the holiday season I was working on a service to receive e-mails in BPM using the UMS-email-adapter. Then process the attachments and the body and upload them to the Oracle ACM-case the email was meant for.
I won't get in too much detail here, since there are some articles on the use of ACM-API's like the ones of Niall Comminsky.
Unfortunately, until now, there are no WSDL/SOAP or REST services available on the ACM-API's, as they are on the Workflow Task API's. However, it is not so hard to make the API's available as services. The trick is to wrap them up in a set of Java-beans, with one class with methods that do the jobs and create 'request and response beans' for the input parameters of the methods and the response.
A few years ago I wrote an article on using Spring components in SOA Suite 11g. This approach is still perfectly usable for SOA/BPM12c. And gives you a WSDL interface on the API's in near to no time.
There is one remark on the API's, though. That is on the creation of the the ACM Stream Service, or actually the creation of the BPMServiceClientFactory to get the context. In the blog of Niall you'll read that you need to set the following context-properties: Read the complete article here.

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Friday Jun 12, 2015

How To Start a Case in Oracle Adaptive Case Management 12c by Andrejus Baranovskis

clip_image002Blog reader was asking to describe how to start a new case in Oracle ACM 12c. You can read my previous blog post on ACM 12c topic - Adaptive Case Management 12c and ADF Human Tasks. There are multiple ways to start a case, depends if you want just to test the case or really use it. I would recommend to use SoapUI to test the case. In the real scenario, case most likely will be started from third party web service or through ACM 12c Java API. Here I would like to describe, how you could use SoapUI to test ACM process during development.
Once ACM 12c application is deployed, you could open it in EM. There is the option to test deployed composite and invoke it through EM Web Service tester. In the example below you can see startCase operation selected and payload structure displayed. Unfortunately it doesn't work well to test ACM process through EM, payload structure is very confusing and it usually fails with mandatory attributes missing errors:

Instead I would recommend to use SoapUI to test the ACM 12c composite. You could download and use it free of charge. Start the tool and choose to create New SOAP Project: Read the complete article here.

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Wednesday May 20, 2015

Adaptive Case Management Awards 2015 by WfMC

clip_image002We're proud to announce the opening of the Adaptive Case Management Global Excellence Awards 2015!
The ACM Awards are the ideal way to be recognized by the industry, to publicly acknowledge and recognize the efforts of your team and to inject passion in to your case management excellence.

Adaptive Case Management (ACM) and Production Case Management (PCM) are new technological approaches to supporting knowledge workers in today's leading edge organizations. The practice of ACM is rapidly growing. To help people learn and adopt this approach, the Workflow Management Coalition has instituted the ACM Global Excellence Awards to gather and recognize some of the best examples. Do you have an interesting Use Case? Start by simply submitting an abstract for the opportunity to win an award and publication in a new book on ACM to be published in the Fall. Previous years’ winners have been published in there two books: Taming the Unpredictable and How Knowledge Workers Get Things Done.

Abstracts are due on Feb 18, and completed submission is due in April. You still have time to get global recognition for the work you have been doing. Finalists and winners are selected by a panel of 16 volunteer judges drawn from experts in this field, headed by an Advisory Panel comprising Tom Koulopoulos, Delphi Group, Hugh McKellar, KMWorld and Connie Moore, Forrester Research. Visit www.AdaptiveCaseManagement.org to find out more.

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Monday May 11, 2015

Thriving On Adaptability: Best Practices for Knowledge Workers by Keith Swenson

clip_image001Adaptive Case Management is ultimately about allowing knowledge workers to work the way that they want to work and to provide them with the tools and information they need to do so effectively.

As Surendra Reddy points out in his foreword:
“Imagine a fully integrated ACM system layered into the value stream of an enterprise. The customer support team is able to focus on customer needs, with easy access to the entire company’s repertoire of knowledge, similar cases, information, and expertise, as if it were a service. To truly accommodate customers, companies must vest real power and authority in the people and systems that interact directly with customers, at the edge of the organization and beyond. ACM augments business processes to deliver true data-driven process infrastructure entering enterprises into the age of intelligent machines and intelligent processes. ACM empowers the knowledge worker to collaborate, derive new insights, and fine tune the way of doing business by placing customers right in the left where they belong, to drive innovation and organizational efficiencies across the global enterprise.
“ACM also helps organizations focus on improving or optimizing the line of interaction where our people and systems come into direct contact with customers. It’s a whole different thing; a new way of doing business that enables organizations to literally become one living-breathing entity via collaboration and adaptive data-driven biological-like operating systems. ACM is not just another acronym or business fad. ACM is the process, strategy, framework, and set of tools that enables this evolution and maturity.
“ACM, in my opinion, is the future blueprint for the way of doing business.”

Thriving on Adaptability describes the work of managers, decision makers, executives, doctors, lawyers, campaign managers, emergency responders, strategists, and many others who have to think for a living. These are people who figure out what needs to be done, at the same time that they do it.

In award-winning case studies covering industries as a diverse as law enforcement, transportation, insurance, banking, state services, and healthcare, you will find instructive examples for how to transform your own organization.

This important book follows the ground-breaking best-sellers, Empowering Knowledge Workers, Taming the Unpredictable, How Knowledge Workers Get Things Done, and Mastering the Unpredictable and provides important papers by thought-leaders in this field, together with practical examples, detailed ACM case studies and product reviews. Get the book here.

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Tuesday May 05, 2015

Adaptive Case Management 12c and ADF Human Tasks by Andrejus Baranovskis

clip_image002I'm diving into the new topic - Adaptive Case Management 12c and ADF integration. Today will be the first post in the category and there are more posts planned for the future. I strongly believe that ACM (Adaptive Case Management) makes a great extension for standard BPM. Mainly because it allows to define a loose process, without strict order steps. Process steps can be executed in different order, depending on the situation requirements, at given time. I will be explaining how to implement ADF Human Task for ACM activity and will share several tips, how to make it run in BPM Workspace application.
This is how sample application (HotelBookingProcessing_v1.zip) is constructed, there are two Human Tasks (AddHotelBooking and ValidateHoteBooking) and HotelBookingProcessing Case control:

HotelBookinfProcessing case is defined with Hotel Booking Details data type (this type is based on XSD schema and is defined as Business Component variable - don't mix up with ADF Business Components) - you can think about it as about main data structure type for the case, this can be transferred into every case activity: Read the complete article here.

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Thursday Mar 26, 2015

Thriving On Adaptability (Digital Edition) 80% Discount

image

Best Practices for Knowledge Workers

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For additional books please visit our BPM Books wiki here.

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Monday Mar 09, 2015

Governance made easy – Oracle API Catalog 12c by André Evensen

clip_image002Oracle recently launched a new product in their governance portfolio. As more and more applications, particularly in the mobile domain, rely on external APIs, the need for proper governance is ever growing.

Many organizations use ad hoc tools like spread sheets and wikis to keep track of their APIs. The API Catalog 12c may allow organizations to replace these tools with an online catalog that provides visibility to their APIs for application development.

The API Catalog is a lightweight product that positions itself as a stepping-stone on the way to “real” SOA governance. It includes a meta-model for API assets and tools for automatically populating it with APIs from specified servers. Developers can use the catalog to search for APIs they want to use.

Simplified, the API Catalog seem to provide answers to three important questions:

  • What APIs exist?
  • What do these APIs do?
  • How can they be consumed?

I will describe, from a high level perspective, how the API Catalog addresses these questions and why this may be a great tool for your organization. Read the complete article here.

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Friday Mar 06, 2015

API article series by Niall Commiskey

clip_image001Thanks for the nice API management introduction:

Installing API Catalog

Using the API Catalog for harvesting SOA service APIs

Using API Catalog for harvesting Service Bus APIs

developer -

Users with the developer role have the ability to search OAC for published APIs from the OAC console or using the Oracle Enterprise Repository JDeveloper plug-in. The developer can examine the API metadata to better understand the API. The developer also has the ability to declare interest in the API and submit ratings and reviews for an API.

curator -

In addition to the capabilities available to the developer role, users with the curator role can run the harvester to create new API assets in OAC. After API assets have been created, curators edit them to update their metadata. The curator also has the ability to publish an API, which makes the API available for discovery by developers.

admin -

In addition to the capabilities available to the curator and the developer roles, users with the admin role have access to the Adminpage in OAC. From this page users with this role can administer the infrastructure of OAC by editing system settings, creating new users, creating new departments, managing sessions, and using the import/export tool. Users with this role can also configure the security features included with OAC.

Read the all the articles here.

SOA & BPM Partner Community

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Tuesday Jan 27, 2015

BPM Suite & cloud platform at Fusion Middleware Partner Community Forum 2015

The Fusion Middleware Partner Community Forum takes place March 3rd & 4th in Budapest Hungary. During this annual conference You as an Oracle Partner can get the latest updates on the Fusion Middleware 12c solutions. “The Cloud Platform for Digital Business” will be the theme of the 20th conference. Keynotes will be delivered from Amit Zavery, Andrew Sutherland and SOA, BPM and Mobile product management including live demos. On the second day you can choose between three tracks: SOA, BPM or WebLogic and Mobile. As part of the BPM track Prasen will present:

BPM Suite 12c & cloud platform – live demo

With the release of the 12.1.3 version Oracle BPM Suite has added a number of compelling new features that on one hand provide powerful process and business architecture modelling features and on the other improve developer productivity.  This session show cases some of these key features. Also get a sneak peak at the new Process Cloud Service.

Process Analytics with BAM 12c

Oracle BAM 12c is a completely redesigned business activity monitoring product that provides real time insight into process. This session focuses on key features in BAM as it relates to process analytics.

Process Cloud Service

Oracle Process cloud service is a fully self-service, PaaS service on the Oracle Public Cloud that allows for complete life cycle management of processes -- from modelling to execution. This session gives you a detailed tour of this new PaaS service.

Prasen Palvankar

clip_image002[15]

Oracle HQ

Director Product Management

Twitter & Linkedin

For details please visit our Fusion Middleware Partner Community Forum registration page here.


SOA & BPM Partner Community

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