Friday Apr 10, 2015

Cloud Adapter for Oracle RightNow Cloud (12.1.3) Now Generally Available


· clip_image002Blog from product management

· Datasheet | Sales Presentation (at our SOA Community Workspace – membership required)

· Download | Documentation

· Pricing | Certification

· Webcast: Oracle Cloud Adapter-Customer Insights Webcast: Advanstar - Blog

· Tame the Cloud Integration Beast: Whitepaper and eBook - Download

Oracle RightNow Cloud, the eminent component of Oracle Service Cloud, makes it possible for organizations to better understand their customers, and quickly deliver apt answers through preferred service channels and devices. Whether your organization needs to deliver web customer service, enable a cross-channel contact center, or provide faster service in the field - Oracle RightNow Cloud makes it easy for customers to engage with your brands; your employees to serve customers; and your organization to adapt to changing business needs.To fulfill more connections, more channels, and provide even greater flexibility of integration to better serve customers needs, Oracle Cloud Adapter for RightNow has been introduced on the market leading SOA Suite 12c platform.

The Oracle Cloud adapter for RightNow provides intuitive wizard based approach common to all Oracle Cloud Adapters. It eliminates the complexity of cloud integration by encapsulating session management, simplifying security, and pruning many manual steps. The graphical adapter provides highly declarative way to discover the RightNow objects and operations of choice, and build the integration. The RightNow Cloud Adapter lets you connect to other cloud and on-premise applications via Oracle SOA Suite 12c which supports over 200 integration adapters and technologies.

The time to market for service solutions spanning RightNow Cloud and on-premise applications (viz. E-Business Suite, Siebel, SAP), or other cloud applications will be significantly reduced by leveraging the RightNow Cloud Adapter. These solutions also expand the value of the applications to the organization. Some of the examples of complementary business solutions that will benefit from RightNow Cloud Adapter include:

· Agent Dispatch for Field Service:  RightNow Cloud Agent interacts with a customer via phone, chat or email and leverages back office functionality to schedule and dispatch a technician.

· Service interactions for Sales and Marketing: Share customer information with your marketing and sales automation applications, as well as enable your sales account management teams to view service incidents with products.

· Agreement Renewals: Enable RightNow Cloud customers to renew agreements/contracts residing in a different application.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Thursday Apr 09, 2015

Top SOA articles at OTN –thanks to the Community

Thanks for all the SOA Community articles in the top 10 of OTN SOA Articles in 2014clip_image001

See the Top 10 Most Popular OTN SOA Articles in 2014 here Special thanks to Bob for the excellent work & collaboration! Make sure you also contribute in 2015. Please send me your articles via E-mail – see my LinkedIn profile here or best via twitter #soaCommunity. We love to promote your middleware articles at our Oracle blogs, Community newsletter and social media. Thanks for sharing and Happy Holiday! Jürgen Kress

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Wednesday Apr 08, 2015

SOA Suite 12c Certified Implementation Specialist

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The SOA Suite 12c Certified Implementation Specialist is available in beta! As the exam is in beta you will need to answer all questions. For preparation we do recommend (SOA & BPM Community membership required to access the training material): SOA Suite 12c PreSales Specialist, SOA Suite 12c PreSales Specialist Assessment – free, SOA Suite 11c free on-demand Bootcamp – free, SOA Suite 12c & BPM Suite 12c training material.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Tuesday Apr 07, 2015

PaaS Middleware Cloud Presentation

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At our Community workspaces (SOA & BPM Community membership required) we posted the latest Cloud presentation: FMW Cloud-Public and Private Cloud-Overview-Oct32014-FINAL.pptx

Want to get trained hands-on in Java Cloud, Integration Cloud, Developer Cloud or Process Cloud Service make sure you attend our upcoming Fusion Middleware Partner Community Forum 2015, for details please visit our registration page here.

For additional Middleware cloud material visit the cloud tag


SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Monday Apr 06, 2015

Amis OpenWorld 2014 Whitepaper

clip_image001As a wrap-up of Oracle OpenWorld 2014, AMIS published a white paper with the Oracle roadmap for 2015 and beyond. An extensive document with contributions by 8 AMIS specialists.

This white paper is the ultimate insider, for everyone that was not able to go to San Francisco this year. But  also for those who did visit Oracle OpenWorld 2014.

Fill in the registration form to download the white paper.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Sunday Apr 05, 2015

free Java & middleware trainings – Virtual Technology Summit available on-demand

Available On-Demand The Oracle Technology Network (OTN) is excited to invite you to the next Virtual Technology Summit. Learn first hand from Oracle ACEs, Java Champions, and Oracle product experts, as they share their insight and expertise on using Oracle technologies to meet today’s IT challenges. Participate through Hands-on Lab’s and Technical Presentations / Demo’s
This interactive, online event offers four technical tracks, each with a unique focus on specific tools, technologies, and tips:

The Java Track
Java continues to offer more functionality. How can you keep up? Attend this event. We’ll provide code-laden training on how to:

· Implement solutions using the latest Java EE features

· Use lambdas and the new streams library API

· Tune your Java applications for high performance

The Middleware Track
Mobile device sales continue to increase, and smartphones and tablets are quickly replacing desktop and laptop computers. This track has two focus areas:

· Mobile application development

· Mobile architectures

Participants will learn how to use essential tools and technologies for developing a successful mobile solution. Products covered will include the Oracle Mobile Application Framework, Oracle Mobile Suite, Oracle Mobile Cloud, Oracle JDeveloper, Oracle Enterprise Pack for Eclipse, Oracle SOA Suite, and Oracle Service Bus.

For details please visit the registration page here.

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SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Friday Apr 03, 2015

SOA Magazine IV published


SOAMagazineCover4The SOA Magazine IV edition focuses on Industrial SOA articles which showcase that SOA is much more than a web service. Rolando Carrasco and Arturo Viveros showcase in their SOA Myth Busters article the evolution of the SOA Suite towards a complete platform over the last 10 years. An industrial SOA platform contains also API management to secure web services, as well b2b as a trading hub between external partners.

What is the use case for Business Process Management versus Services Oriented Architecture. SOA is mainly used for data mediation and process orchestration between different IT systems. BPM is focused on automation on human based processes like an employee holiday request. Key is to re-use the SOA web services for your BPM deployment. In our holiday request example we can re-use a web service from the HR system which informs the employee of the available holidays. In this magazine edition you learn on the BPM Side more about Gateways and how Link Consulting is using a generator to create Human tasks. Thanks to Mark Foster who highlights in his article 10 best practices for SOA Suite and BPM Suite a must read!

This quarterly newsletter is for both customers and partners who are active in the SOA space. The content includes articles for IT decision makers, architects and developers. The goal of the newsletter is to update you on the latest SOA technologies, market studies, trainings & certifications and conferences. We publish the newsletter in English and some articles will be in Portuguese specially for the Brazilian marketing, thanks to Ricardo Puttini and his team. Contribution is open for everybody! We want to publish your content! Like case studies, best practice, technical examples and solutions and conferences. Feel free to submit your content to Marcello Marinho (Portuguese articles) & Jürgen Kress (for English articles).

Enjoy reading the SOA Magazine IV we are looking forward to get your feedback! Ricardo Puttini & Jürgen Kress

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Technorati Tags: SOA Magazine,SOA Community,Oracle SOA,Oracle BPM,OPN,Jürgen Kress

Wednesday Apr 01, 2015

AppAdvantage Benefits for Partners

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Thank you once again for a great PartnerCast on November 12! Individual show segments are now hosted on Oracle Media Network’s PartnerCast channel for replay.

Replay links:

§ PartnerCast: Oracle AppAdvantage and Benefit to Partners

§ PartnerCast: Oracle Mobility and Opportunities for Partners

§ PartnerCast: 3Di Systems and Oracle Mobility Projects

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Patch SOA/BPM VM to WebCenter 11.1.1.8 by The Cattle Crew

clip_image002At OTN you can find the latest 11g SOA/BPM Virtual Machine (VM) which also contains Webcenter. Unfortunately, Webcenter has been added in version 11.1.1.7 to that VM; as there are major enhancements in Webcenter 11.1.1.8 it generally makes sense to upgrade the VM to that version.

At the Oracle website a documentation for upgrading from 11.1.1.7 to 11.1.1.8 can be found. In this post I want to describe which steps of the update guide I actually executed in order to upgrade my VM and which ones I skipped as they seem to be optional.

The particular steps are also described in full detail here.

Pre-Patching Tasks

I skipped all pre-patching tasks, as we’re starting with a VM that does not contain any data so far and which already contains an up to date Weblogic installation. Read the complete article here.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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