Thursday Apr 17, 2014

Social BPM: Finding the business value behind the buzzword

There is a debate over the meaning of the term "social BPM," as well as its role in the enterprise. Some say it is simply a new feature in vendor offerings. Others claim it is a business strategy, bringing people into more efficient conversation while consolidating social data for future analysis. As with any new buzzword, CIOs and architects will have to cut through the hype in order to determine whether or not social BPM -- and its accompanying technology suites -- really coincides with their business strategy.
There is real value to be gained from pairing social technologies with business process management, but only once the abstraction of "social BPM" is grounded in some concrete examples. Social tools can be used to organize and consolidate previously unstructured collaboration methods, such as instant messages. This framework for social collaboration can enhance both customer relationships and internal decision-making, according to BPM experts Malcolm Ross and Ajay Khanna. They bring the term "social BPM" into sharper focus and explain the business problems that might benefit from social solutions.

Social BPM by example

Social BPM is best defined through real-world scenarios. Take Amazon. When buyers shop on its website, their decisions are often influenced by product reviews, said Ross, product marketing vice president for Appian Software, a developer of business management tools. To him, social BPM is an opportunity for the enterprise to take advantage of the same resources that social provides the consumer market. "I don't think it's that great a leap to see that the same commentary can also enhance our decisioning inside the enterprise," he said. Read the complete article here.


SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Wednesday Apr 16, 2014

A new release of Process Accelerators (11.1.7.1) is now available and includes two new PAs

A new release of Process Accelerators (11.1.7.1) is now available and includes two new PAs:

  • Insurance Claims Management: ICM is the first accelerator to showcase the Adaptive Case Management (ACM) functionality in Oracle BPM. ACM is a great fit for claims business scenarios, since every claim is different: knowledge workers typically use their judgment to select and perform the best action at any given point in time, and may change the claim processing sequence. The ICM model can be applied to many other business processes in different industries, since it’s based on a business scenario (car insurance) easy to understand, yet functionally rich: a real-life ACM solution with extensible UI and business rules.
  • Oracle Process Accelerator for Unified Loan Origination, supporting both personal and business loans, and easily extensible to many additional loan types thanks to the underlying extended financial framework.
  • PA 11.1.1.7.1 also includes out-of-the-box integration scenarios with Oracle E-Business Suite, delivering end-to-end business flows with Employee Onboarding in addition to the already available PeopleSoft integration scenarios delivered with the previous release.

Want to get access to the process accelerators please contact Cesare Rotundo.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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BPM Suite 11g Samples

Official Oracle BPM Suite 11g Samples

These are the samples for the Oracle BPM Suite that are delivered to you by the Oracle BPM Product Management team. You don't need a membership to browse and download samples.
BPM/SOA Suite Installation videos can be found here (scroll down).

List of Samples:

You can also use the Downloads button on the left to browse and download.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Monday Apr 14, 2014

last chance call for presentations Oracle OpenWorld & JavaOne 2014

You’ve been successful in making your organization run smoother, faster, more cost-effectively. You’ve come up with the perfect solution to increase your staff retention, speed up your lead to sales pipeline, or minimize your supply management costs. We want to hear your story. Submit your proposal today and share your success at Oracle OpenWorld.

Tips for your presentation:

  • Include customer references
  • Choose a cool title which catches attention
  • Cloud, mobile and big & fast data are key trends in middleware
  • Inform us and product management about your paper
  • Visit last years conference page to see which presentations have been selected

Oracle OpenWorld 2014, will take place from September 28th until October 2nd in San Francisco. Call for papers is open until April 15th 2014 here:


SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Sunday Apr 13, 2014

Adaptive Case Management API by Niall Commiskey

Thanks to Niall for the blog series on ACM API:

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Saturday Apr 12, 2014

MDN Usage in AS2 by Scott Haaland

An MDN (Message Disposition Notification) is a transmission level acknowledgment used in the AS2 standard, so that the sender knows that the receiver successfully acquired the message in a B2B scenario. B2B (Business to Business) is an integration term used to describe the sending and receiving of business messages between business partners. When the business messages are being sent over the internet via HTTP or SMTP, it is critical to business operators to know that the messages were transmitted successfully to the right party. In order to give assurance to the business operators, specific B2B transmission standards have been developed. We call these standards "Message Exchange Standards".

These include AS1, AS2, AS4, ebMS and RNIF, to name a few. AS2 is a very common standard for EDI messaging. It is important for everyone using the standard to do so in the same way, or else inter-operation becomes very difficult or impossible. Here is a diagram showing a typical EDI interaction over AS2 between two fictitious partners named OracleServices and MarketInc. Read the complete article here.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Friday Apr 11, 2014

SOA Suite 11g On-Demand, Self-Paced Course Now Available

The SOA Suite 11g Implementation Boot Camp, a 4-day live course for Oracle Partners, is now available in a self-paced, on-demand form on the SOA Suite 11g Implementation Guided Learning Path (GLP). The GLP contains all the lectures and hands-on labs from the live course. A VirtualBox appliance is used to support the 15 hands-on labs. The on-demand format allows students to experience a lecture segment or perform a lab exercise whenever they have time. Students can work through the materials at their own pace on their own computer. Support is provided via an email link with the OPN solution specialist who developed the course. In order to access this free course, you need to be an Oracle Gold (or above) partner with an Oracle PartnerNetwork (OPN) login.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Thursday Apr 10, 2014

Tracking progress of your BPEL process using sensors by Lonneke Dikmans

Often when you start using Oracle SOA Suite11g and BPEL you need a mechanism to help the end users keep track of the progress of the overall process instances. The EM shows this to administrators, but this is not suitable for end users.

What about the worklist application?
The SOA Suite offers the worklist application to handle tasks and to view progress using views and reports. It shows human tasks, crossing multiple process definitions. It does not show invocation of services or specific data changes in the process. The figure below shows three instances of one specific process definition. In this example relevant milestones are reached when the process starts, the first automated step is executed, the second human task is executed and when the process ends. In the worklist application you would be able to see what human tasks are open or executed by which user. With the worklist application you can't keep track of the first, second and last milestone, only of the third one because that is the only one associated with a human task. Read the complete article here.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Wednesday Apr 09, 2014

SOA Governance FAQ by Luis Weir

After more than decade implementing SOA, I’ve come to the conclusion that one of the reasons that prevent organisations from realising the benefits of SOA is the lack of some sort of governance in their SOA implementations. I have also come to the sad conclusion that even though this is well known fact, many (end customers and SIs alike) still lack understanding of what SOA Governance is and why is it needed. Having said that, I created this post not only for my own reference, but also share this knowledge for those wishing to improve their understanding on this amazing topic.

Hopefully this FAQ provides some concise answers to many of these questions.

What is SOA Governance?

R. In simplistic terms, SOA Governance is the alignment of processes, people and tools needed to ensure that a SOA implementation is successful. SOA Governance primary objective is to maximise the benefits that SOA can bring to the business and IT. One thing to bear in mind is that SOA Governance does not exist on its own; it is in fact an extension of IT governance and EA governance. Read the complete article here.

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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Fusion Middleware Partner Community Awards 2014

Thanks for all the partners for the excellent contribution and on-going business! You are the key for the joint Fusion Middleware success. It becomes every year harder to choose the winners, due to all the excellent work and contributions.

The awarded partners have proven cutting edge projects with the latest Oracle technology and most important their contribution to the community like blogs, newsletters, conferences, papers, twitter, Linkedin and their participation in the partner advisory councils.

THANKS to the whole community and congratulation to the winners:

  • Amis
    Oracle SOA Community Award
    SOA Partner Community Award 2014
  • OPITZ Consulting
    BPM Partner Community Award 2014
  • Oracle Internal Award to Ritu Chhibber
    Oracle Partner Community Award - Oracle Contribution 2014
    The Oracle internal award also acknowledges the special contribution to the community. Ritu Chhibber publishes since years every month the newsletter you read. Ritu, as you could not come to Malta to receive it in person, when you read these lines THANKS for your great work!

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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