By Juergenkress-Oracle on May 30, 2013
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Introduction This demo is a business solution for Insurance domain and showcases how Insurance companies can sell Insurance online. This enables users to quote and buy the policy online. The solution covers the breadth of Fusion Middleware stack. We have WebCenter Spaces for Intranet Site, WebCenter portal application for Customer interfacing site, IDM for Security, SOA/BPM to orchestrate the business use case, UCM as Content Server, OBIEE for reporting and OBIEE Publisher to generate summary pdf reports on the fly. Java Mail Server to relay email messages to customers.
- BPM plays a critical role by providing proactive real-time insight through a flexible real-time decision engine
- Reduces data entry redundancy and improves quote-to-sale ratios
- Manages complete process to reduce service cost for end customers
- Helps businesses to shift from a product-focused to a customer-focused business model
- Uses MDM for business data and Insbridge for Insurance data capture
Demo Flow Client requests for a quote by entering cover details, employment details, personal details in the alamere portal application. Request quote data is evaluated and decision is taken whether to generate quote or forward the quote for approval before confirming it. Manual approval of the quote by underwriters. Communication between underwriters using BPM Process Spaces. Tracking of the BPM Process instance in Process Spaces. Communication to the client by emails. Buying the Insurance policy by the client. Policy confirmation to the client in the account of the client and through email. For more information and access visit OPN.
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