By Juergenkress-Oracle on Jun 12, 2015
reader was asking to describe how to start a new case in Oracle ACM
12c. You can read my previous blog post on ACM 12c topic - Adaptive Case Management 12c and ADF Human Tasks. There are multiple ways to start a case, depends if you want just to test the case or really use it. I would recommend to use SoapUI
to test the case. In the real scenario, case most likely will be
started from third party web service or through ACM 12c Java API. Here I
would like to describe, how you could use SoapUI to test ACM process
Once ACM 12c application is deployed, you could open it in EM. There is the option to test deployed composite and invoke it through EM Web Service tester. In the example below you can see startCase operation selected and payload structure displayed. Unfortunately it doesn't work well to test ACM process through EM, payload structure is very confusing and it usually fails with mandatory attributes missing errors:
Instead I would recommend to use SoapUI to test the ACM
12c composite. You could download and use it free of charge. Start the
tool and choose to create New SOAP Project: Read the complete article here.
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