BPM offers innumerable benefits. Yet it is not without its own unique set of challenges—challenges that can result in failed projects. Promises in cloud technology offer a new set of reasons to believe in the power of BPM to change processes and businesses for the better though. In just a few years, the cloud has firmly established itself as a sustainable option for many aspects of IT previously managed solely in-house and on premise. Now all sorts of applications and solutions can be housed in and managed from the cloud, making the idea of managing processes there viable too.
Top of Mind Challenges
While the cloud's promise of ease of use is enticing, there are a number of challenges that will need to be addressed. One key cloud challenge pertains to the “mess of many.” Having an HR system on premise and another complimentary system in the cloud could double process problems. In some scenarios, it may be better to pick on premise or the cloud rather than both. While in other scenarios, the most viable option may be a hybrid approach. Determining when and how to leverage existing investments, while taking advantage of the cloud, will require a strong organizational cloud strategy.
With an increased level of deployment of technology without IT involvement in the cloud, there will be a renewed focus on governance. Cloud systems are also more vulnerable to third-party intrusion, so security is a key area for evaluation. Finally, the cloud also requires easier ways to collaborate with people and systems across the globe while also requiring clearly-defined service provider service level agreements.
Top Benefits of Cloud-Based BPM
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