X

PaaS Partner Community

OIC - Oracle Field Service via REST by Niall Commiskey

Jürgen Kress
PaaS Partner Adoption
image

Yes, there is an Oracle Field Service Adapter in OIC and yes, it provides compelling functionality in respect of common use cases, such as the one described in the OFS adapter documentation - This scenario describes the interaction between the Oracle Field Service and an application that receives and processes alerts for municipal services.

• A municipal employee receives an alert on the municipal services monitoring application indicating that there is a natural gas leak near a busy downtown intersection.

• The municipal employee creates a work order to dispatch a service team to the site. All details necessary to locate the natural gas leak are included in the work order.

• The municipal employee saves and submits the work order on the municipal services monitoring application.

• The work order is sent to the Oracle Field Service Adapter.

• The Oracle Field Service Adapter creates a matching activity in Oracle Field Service and returns the activity identifier to the municipal services monitoring application to allow the progress of the work order to be monitored. Read the complete article here.

PaaS Partner Community

For regular information on Oracle PaaS become a member in the PaaS (Integration & Process) Partner Community please register here.

clip_image003 Blog clip_image005 Twitter clip_image004 LinkedIn image[7][2][2][2] Facebook clip_image002[8][4][2][2][2] Wiki

Technorati Tags: SOA Community,Oracle SOA,Oracle BPM,OPN,Jürgen Kress

Be the first to comment

Comments ( 0 )
Please enter your name.Please provide a valid email address.Please enter a comment.CAPTCHA challenge response provided was incorrect. Please try again.