Our client’s four-day month-end closing process required manually running ten to fifteen different programs for each subledger and each general ledger set, for each organizational unit configured in EBS. This meant that all these programs had to be run nearly 150 times times for each month-end close. It was a labor-intensive undertaking, driven by phone calls, emails, and trust. The six people required for its completion worked very long hours for several days each month while spending the remainder largely idle. Moreover, a lack of visibility meant that there was no way to identify process bottlenecks or performance issues.
With a plan to roll in additional organizational units, our client was also preparing to add over $10 billion in revenue to their existing $22 billion, which promised to expand an already inefficient process. They wanted to meet that increase without adding personnel, while also shortening the closings from four days to three. They needed a process that would more efficiently coordinate their people and systems, with the visibility necessary to track progress and to pinpoint and resolve issues.
We used Oracle SOA Suite to create an accurate and reliable process for orchestrating the numerous program executions. We automated most of these, and harnessed Oracle BPM to both route exceptions to the appropriate individuals for resolution and to provide a single location for accessing and addressing them. Read the complete article here.
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