An important part of enabling optimal use of SaaS applications is integrating various functions in said applications. Events in one application need to have an effect in others. From simple practical matters such as “send an email when a specific type of file was uploaded into a certain Dropbox or OneDrive folder” or “Update a Google Document when a IRA issue is created” to more profound actions as “When a new lead is added to Oracle Sales Cloud, a new message is posted in a Slack channel” or “When an Eloqua Account is added, create same account Oracle Sales Cloud.”
Oracle Self Service Integration Cloud provides a framework for periodically polling a wide range of business applications out of the box as well as any application you add yourself (as long as the application can be polled through calls to a REST API). Any records retrieved in a polling action can be used to trigger actions in other applications. SSI can perform some logic (filter, loop, conditional execution as well as some calculation and conversion) and create a request message to send to a target application. Many recipes are available out of the box, and more can easily be created for all know business applications as well as for those we add ourselves.
Note that SSI will be the foundation for a new Custom Adapter development kit for Oracle Integration Cloud; apparently this it will support a low code, graphical experience with drag and drop for easy creation of adapters.
In this article a few first impressions with SSI.
From the Cloud Dashboard, I have opened the Service Console for SSI. Here I have selected the option to create a new instance. Read the complete article here.
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