Recently I did a POC with BAM 12c at the customer. In a series of post’s I will describe my findings/experiences.
In a previous post I described the initial situation (Impact of ACM Implementation on BAM). That post ended up with the following problem description.
We have a ACM case consisting of about thirty Case Activities. The Case and the individual Case Activities are housed in a private composite (1 + ~30 composites).
Challenge: How can we group/filter in BAM by ‘specific’ metrics that are present in each composite. For example ‘Department’.
In this post I will describe solutions we have recognised/examined to make Management Information (MI) available for this ACM implementation.
There are per composite two data objects in BAM:
Each of these data objects is associated to a personal database view. Actually, under the hood all these views get their data from the same database tables. More details about this will follow in a separate post (<link to database post as soon as the post is their>). See figure below. Same goes for the ‘Process’ variant.
The views contain a subset of the rows and columns in the table.
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