Customer Experience & SOA Integration Demo

At our SOA Community Workspace ( SOA Community membership required) you details about a great customer experience demo using SOA Integration technology:

5Red_CX_Boxes2.pngWith this release the number of viewlets (video’s) has grown from 21 to 37. Each viewlet can be shown individually or in conjunction with any others and can show either technical feature or business centric demo’s.  There is a matrix of options for using the demos, to help you select relevant materials  there is a ScenarioMatrix.xls spreadsheet, you can filter on any of the columns to reduce to the viewlets that interest you.
In this release feature enhancements have been made to:

  • RightNow – New business scenario’s.
  • RTD – Integrated into several front-ends, Composite Pagelet for RightNow, plus back-end viewlets.
  • WC-Sites – updated with latest MyBank demo with SCV MyProfile.
  • SCVLite VirtualBox VM (due to be uploaded to retriever mid-may).
  • Retail Banking Client-OnBoarding viewlets.
  • Documentation on Design Pattern and SCV Service.
  • New MDM / EDQ scenario viewlet.
  • Improvements to ATG, eBS.

Want to learn more about the cool CX demo? Contact Vince Keehan | SC Manager UK E-Mail: vince.keehan@oracle.com

SOA & BPM Partner Community

For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center.

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