Tuesday Feb 12, 2013

How Data and BPM are married to get the right information to the right people at the right time by Léon Smiers

Business Process Management, or BPM, supports a large group of stakeholders within an organization, all with different needs. End-to-end processes typically run across departments, stakeholders and applications, and can often have a long life-span. So how do organizations provide all stakeholders with the information they need? Here are some thoughts on who and how:

When do the stakeholders need the data?

ValueOfProcessInformation 1024x397 How Data and BPM are married to get the right information to the right people at the right time

Picture created in conjunction with Ard Jan Vethman

Refining the data enables delivering specifically tailored information on the right level: at an operational level in real time, at governance level during ‘process alive’ time, or at a tactical level when looking back in time. Each level of information is tailored for a set of stakeholders, delivering them the information at the time when it is needed.

What data should be included in order to support the stakeholder needs?
Read the article here.

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