· How Developers Can Deliver Chatbots That Propel a Broader AI Strategy
Where should you begin with an intelligent chatbot project? There are four key challenges, says Oracle VP Suhas Uliyar, and they relate to channel complexity, machine learning, authentic dialogue, and enterprise integration. How to address each of the challenges.
· A Huge Utility Plugs In to Chatbots for Better Customer Connections Exelon, the US's largest utility company by customer count, has created a chatbot that will soon let customers text Exelon a question such as "When's my power bill due?" And it built the prototype in only two weeks.
· Oracle Works to Help Startups Succeed A new Oracle program connects startup companies with Oracle global customers to nurture an ecosystem of codevelopment and coinnovation among startups, customers, and Oracle. Why Oracle launched an Industry Innovation Advisors team.
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