By Tom Colbert, Director Organizational Change Management, CSS
How can your company manage the changes associated with moving to the cloud?
To succeed, small and medium businesses must remain ahead of the change curve. Business transformation in the SMB space can affect culture, the mindset of the workforce, and your future as an organization. When you consider that more than half of the entire workforce is employed by SMBs, it’s important to maintain employee satisfaction and productivity.
When focusing specifically on cloud change management, there are three key steps:
This post is the first in a series to guide you through a change management process. The benefits of this process include:
As you begin this process, significant attention should be given to IT/line-of-business alignment, with IT taking a leadership role. The IT team should regularly engage with members of the executive business team to build and strengthen the relationship. To quote Harvard Business Review, the “defining attribute of a great business relationship” is “when each party has an emotional stake in the other’s success.”
Rather than employing a control type of leadership where IT simply lays down the rules, savvy IT leaders should embrace the influencer style of management. Honing these types of leadership skills helps to ensure that communication roadblocks are removed and the talents of the entire line of business team are recognized and maximized.
Additional tips for IT leaders:
Tom Colbert, Director Organizational Change Management at CSS, leads Oracle ERP Cloud and on-premises implementation projects using change management strategies. He specializes in the human factors that can impact technology projects. CSS is an Oracle Platinum and Cloud Select partner recognized as a thought leader for its work across applications, industries, and sustainability efforts. The company was selected as the winner of Oracle’s Customer Focus award in 2017.