By BrittanySchmigel, SMB Content Strategist, Oracle
Want to take your small- or medium-sized business (SMB) to the next level? There’s still time to register for Oracle’s third annual Modern Customer Experience event on April 25 – 27, at Mandalay Bay Resort, in Las Vegas.
Modern Customer Experience offers a variety of keynotes and sessions to educate attendees on sales, commerce, service, and marketing strategies that will translate to scalable growth. Through a variety of keynotes and 200+ sessions, attendees will learn what motivates today’s diverse customer base, how to best use data and intelligence at every stage of the buyer journey, customer experience challenges, and solutions for every industry (and much more.)
At Modern Customer Experience 2017, there’s something for everyone:
- Modern Sales Experience: Attendees can choose from a variety of sales-focused sessions, featuring countless thought leaders and industry insiders. For example … Tad Travis, Gartner Director of Research, will lead Focus on Sales Processes for Better B2B Customer Experience Programs, and John Bruno, of Forrester Research, will speak on Customer Obsession Reshapes Modern Selling.
- Modern Service Experience: The customer service you provide is the competitive advantage you have. Customer service is the primary driver of whether or not an individual chooses to do business with you. At Modern Service Experience, attendees will learn how to provide unrivaled, personalized customer service that will differentiate your company and keep your customers coming back.
- Modern Commerce Experience: As the popularity of online shopping grows, businesses (of all sizes) are tasked with providing sophisticated ecommerce strategies in order to differentiate their company and increase sales. At Modern Commerce Experience, attendees will learn the latest ecommerce innovations and best practices, the key components and drivers of customer loyalty, how to create the ultimate omni-channel experience, how leveraging mobile experiences can drive revenue, and much more.
A few of this year’s speakers include:
- Joseph Gordon-Levitt
Actor, Producer and Social Entrepreneur
- Gene Phifer
VP Distinguished Analyst, Gartner
- Robert Swan
Office of the Order of the British Empire
- Mark Hurd
- Jackson Boyer
Manager of Reporting and Analytics, Panera Bread
- John Bruno
Analyst serving Application Development & Delivery Professionals, Forrester
- Jeff Campbell
IT CRM Program Manager, GE Appliances
- Jay Baer
President, Convince & Convert
If you’re looking to learn how to take your SMB to the next level ― just like many of the speakers above ― don’t miss out on this event. For more information on Modern Customer Experience 2017, click here. We hope to see you there!