You have great growth plans for your small-to-medium business (SMB), and there are myriad opportunities in front of you. You want to move quickly to take advantage of them. But your IT systems are holding you back.
Your sales team is using CRM from a vendor that doesn’t sell much else. Your finance team uses a small business package for accounting, and does planning, budgeting and analysis using spreadsheets. Meanwhile, human resources is hiring employees and managing benefits using an outsourced HR provider—or, worse yet, paper.
Then along comes a cloud provider like Workday who promises to simplify all of it for you. They talk about pulling together finance and HR and making everyone’s lives easier.
Sounds great… but what about sales? Or marketing? Or customer service, or supply chain?
What you need is a complete suite—one that is innovative, proven, and offers everything you need to run your business.
Not long ago, enterprise suites were considered suitable only for… well, enterprises. They were big systems designed for big companies, and they came with a big price tag. The cloud has changed all that. With metered usage that scales up or down depending on capacity, you can run your entire business on a single suite, at a price that even SMBs can afford.
Oracle is a trusted provider that can give you all this.
So if you’re considering Workday for finance and HR, here are 5 things to think about first.
A recent report from Nucleus Research found that Workday’s functionality doesn’t live up to its marketing messages. Among the comments from users:
Other users noted that the Workday user interface appeared to be “all show, but no go.” Workday positions its products as simple and easy to use, but simple doesn’t always mean powerful. A fast-growing SMB that is competing for the best talent needs a cloud that offers both—which brings us to our next point:
Workday has built its reputation on being simple and user-friendly. But while simplicity is important, it’s not enough. Today’s rapidly-changing business environment is more complex than ever, underpinned by emerging technologies, overwhelming amounts of data, and the need to connect the business as a whole.
Finance and HR professionals need a system that is designed for the future of work while addressing complexity under the covers—a system that is simply powerful. Oracle delivers a simple, powerful and unified cloud across all lines of business—one that is:
Emerging technologies are set to change the way we live and work in unprecedented ways: artificial intelligence and machine learning (AI/ML), the Internet of Things, blockchain, chatbots, and the list goes on. Oracle is at the forefront, delivering cutting-edge innovation in the next wave of cloud computing; we’ve already started embedding AI/ML into our cloud. Meanwhile, at Workday’s 2017 annual conference, there were no announcements related to AI/ML, intelligent bots, conversational user interfaces, IoT, or any industry-specific functionality.
Why does this matter to SMBs?
It’s because emerging technologies have the potential to automate tasks that, in the past, required large investments in money and human resources. With automation in the cloud, SMBs are suddenly on a level playing field with much bigger competitors. They can use chatbots to offer world-class customer service; they can uncover new insights by mining huge amounts of data with AI/ML (and without hiring a whole team of big data scientists); they can offer a better work-life balance to their employees with conversational user interfaces. In short, they can build the business of the future—creating tomorrow, today.
Simply being “in the cloud” isn’t enough anymore to set your business apart. The cloud is now table stakes. What matters is the speed of innovation that a cloud provider delivers: updating their cloud several times a year with the newest, most competitive advantages available.
Workday simply lacks the vision, domain knowledge, expertise, decision science, and compute capabilities to turn such innovations into action at the same speed as Oracle. It’s clear that Oracle has a better vision for the future.
Recent analyst reviews of Oracle Cloud applications have been glowing, particularly in finance. Overall, Oracle Cloud applications have been named a “Leader” in 28 different analyst reports, while Workday has only been named a leader in three. I think these numbers speak for themselves.
Over the years, Workday has talked about “the Power of One,” meaning a single system for both finance and HR. The truth is, it’s a bit more than “one.” Workday has made a number of acquisitions to fill out gaps in its functionality; even at that, Workday will only do so much, and it may not be enough (as discussed above).
Moreover, Workday only sells finance and HR software. For lines of business such as sales, marketing, customer service, or supply chain, you’ll need to connect Workday to systems from other providers. Such integrations make it difficult to know which vendor to call when there’s a problem.
As your company grows, it will need to add more capabilities, leading to more systems from more cloud providers. Eventually, you’ll end up with an IT hairball that’s nearly impossible to untangle.
In contrast, SMBs can (and are) running their entire business on Oracle Cloud: finance, HR, customer experience, IT and more. Oracle Cloud Applications run on the same data model and use the same interface—so that both the data and the user experience are consistent across lines of business. Oracle also offers Platform as a Service (PaaS) so that you can extend these capabilities if and when you need to—something that smaller cloud providers can’t match. And we offer Data as a Service (DaaS), so that you can reap the benefits of big data without the need to build and manage your own data warehouse.
SMBs running their business in the Oracle Cloud have streamlined processes, empowered employees, made their teams more nimble, increased customer satisfaction, and fueled growth. In this blog alone, there are more than 20 stories of SMB customers who are growing their business with Oracle Cloud, and there are hundreds more on our web site.
I can’t think of a more ringing endorsement than that.