By sin on Jan 20, 2007
Let me admit to you all that Wells Fargo is probably the best bank when it comes to opening the account. Nevertheless, the same holds true for the account closure too.
They closed my account in spite of providing the documents to them leaving me in lurch. My checks issued to my apartment bounced and I had to pay the check bounce and the late fine summing up to 90 dollars.
The manager never picked up the phone and answered to my queries. The customer service agents were great and they always advised me to speak to the manager , leaving me frustated.
By the grace of god, I got the account re-opened, but I never got the refund from the bank for paying the penalty of their mistake.
Anyways...I still have the a/c opened, but my money stays there just for couple of days... I use my Bank of America account of everything.
Take my advice, have a backup a/c if you need to have an account with Wells Fargo.