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Business Travel: Two Small Changes

I noticed two small changes during my latest business trip to the Bay area.

First, when I paid for gas using my credit card at a Chevron station in Newark, I was prompted to enter my zip code at the pump. I'm hoping this was some sort of security check (either a local check using the info on my magstripe or a remote one as part of the transaction authorization) rather than just a demographic survey by the local gas station.

And, second, I was greeted by name when I got out of my car in the Avis rental lot. I correctly deduced that the check-in person had used his hand-held check-in device to access my record by entering my license plate number. It was a nice personal touch. When I asked him about it, he speculated it wouldn't be long before the lot would be wired to sense cars as they enter and automatically read their identity, mileage, fuel level, etc.

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Comments:

So I had a funny similar thing that happened in Bermuda to your last experience. During the week that Cynthia and were getting married we stayed at a Fairmont. When I called the front desk to ask where the nearest barber they addressed me as Ms. Caswell. And before I hung up the operator said "hope you have a nice day Ms. Caswell". I guess she must had thought I had a very deep voice for a women.

Posted by Terry dontje on May 18, 2005 at 02:14 PM EDT #

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