Another Worm in My Apple: iPhone 3G Woes


[generic iphoto shot]

I thought I was smart to wait for the second version of Apple's iPhone after having suffered through a host of early-adopter issues with my first-generation Mac Book Pro. Apparently not.

Up until last Saturday, I had been mostly satisfied with the iPhone 3G, having resigned myself to the poor battery life, the intermittent switching between Edge and 3G networks, and the occasional Failed Call. Even with these problems, the iPhone experience had been a compelling one for me.

On Saturday, I went away for the holiday weekend. On Saturday afternoon, all of my 3rd party applications -- both free and those I had paid for -- stopped working. Every such application would immediately exit after I launched it. Power cycling had no effect. I could not try re-syncing until Monday evening when I got home, though in retrospect I could have tried deleting the apps and downloading them again from the iTunes store (though with the Edge/3G flipping I'm not sure I would have wanted to try that.) In any case, syncing to my Mac Book Pro did not help. So I deleted the applications and tried to sync again, hoping this would clear the problem. No joy. This time, iTunes complained my computer was not authorized to use any of the applications I had previously downloaded and refused to reinstall them on the phone.

I called Apple support and we fixed the problem by re-authorizing my computer and then completing a sync that reloaded the apps, which now seem to be working again. The rep told me this is a known problem that sometimes needs to be fixed by deleting the apps from both the iPhone and the computer and reloading them from the iTunes store (which keeps track of purchased apps so you do not need to pay again.)

Just before calling Apple, I had two Call Failed incidents during one conversation and had to switch to a landline to complete the call. Not a great advertisement for a phone or for either Apple or ATT, I'm afraid.


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Josh Simons

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