First world country, third world airport
By simonri on Apr 03, 2008
I returned from South Africa last week and flew in to Terminal 3, arriving at just after seven in the morning. This is an especially busy time at that terminal with several loang haul flights all arriving very close together. Forget problems with luggage, just getting past passport control was a complete nightmare. When we came down to the immigration hall the queue for European passports was even longer than non-EEC and it was total chaos (as usual). The reason? Only two desks open and checking EEC passports. The wisdom of whoever plans staffing here defies comprehension.
This week I'm in Russia for the TechDays and had my first experience of Terminal 5 on Tuesday morning. Thankfully this was a painless experience and I and my luggage made it to St Petersburg only half an hour later than scheduled. It did feel weird though; I've been travelling from Heathrow for over twenty years so a new and unfamiliar terminal was quite something.
Let's wait and see if the return journey tomorrow is as smooth and the luggage arrives at the same time...