Achieving Digital Transformation with Oracle's Siebel CRM

Siebel CRM Statement of Direction - 2021 Update

John Bedford
Director, Product Strategy

We have updated our latest Siebel CRM Statement of Direction.

We plan to deliver the new innovations as detailed in the Statement of Direction in upcoming Siebel CRM Release Updates over the next few years. We are continuing to innovate across our core themes of Autonomous CRM, Business Agility, Customer Experience and Industry Innovation. 

Access the latest update to the Siebel CRM Statement of Direction below:

Siebel CRM Statement of Direction (Doc ID 2641170.1)

Our Statement of Direction is intended to provide an approximate overview of the new features and functionality we are planning to deliver in a longer timeframe to help our customers plan their future initiatives for CRM. 

As we continue to deliver monthly Siebel CRM Release Updates via the continuous release model; you can find out exactly which features from the Statement of Direction are being delivered in upcoming Release Updates over the next quarter. This information is provided on the Siebel CRM Release Updates page on My Oracle Support.



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