Achieving Digital Transformation with Oracle's Siebel CRM

Siebel CRM 21.4 Update

John Bedford
Director, Product Strategy

Details of the latest Siebel CRM 21.4 Release Update under the Continuous Delivery Model. This Update was GA on 19th April, 2021.

This Update contains bug fixes and the following new features:

Web Service Creation Wizard in Web Tools

This feature provides a Web Tools wizard to import Web Service definitions to create the required Siebel CRM artifacts, accelerating integration with external applications.

Workflow Simulator / Debugger in Web Tools (Limited Availability)

The Workflow Simulator and Debugger feature is the next step in migrating functionality from the Siebel Tools product into our web-based repository configuration platform, Web Tools.

ZooKeeper upgrade to 3.6.0

The version of ZooKeeper has been upgraded.


For more information on Siebel CRM Release Updates:

  • Siebel CRM Release Updates Guides & Release Notes (Doc ID: 2382435.1)
  • Siebel CRM Release Updates (Doc ID: 2659750.1). This document outlines the innovations we expect to be deliver in the upcoming quarter. 
  • Siebel CRM Statement of Direction (Doc ID: 2641170.1). This document outlines the long-term vision for the product, including roadmap features and innovations. 

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