Achieving Digital Transformation with Oracle's Siebel CRM

Siebel CRM 21.2 Update

John Bedford
Director, Product Strategy

Details of the latest Siebel CRM 21.2 Release Update under the Continuous Delivery Model. This Update was GA on 17th February, 2021.

This Update contains bug fixes and the following new features:

New Siebel CRM Installer (Modular Deployment Engine)

The new Siebel CRM installer is available in this Update and is built specifically to simplify application updates with the continuous release model. The new installer provides cumulative installs, allowing customers to go from any Siebel CRM 8.x codeline version directly to the latest release via a simplified process. The new installer features a cleaner UI, simplified process and improved productivity. One stand-out benefit is the deployment time for server production alone which promises to improve by 89-90%. For more information please see this article

For more information on Siebel CRM Release Updates:

  • Siebel CRM Release Updates Guides & Release Notes (Doc ID: 2382435.1)
  • Siebel CRM Release Updates (Doc ID: 2659750.1). This document outlines the innovations we expect to be deliver in the upcoming quarter. 
  • Siebel CRM Statement of Direction (Doc ID: 2641170.1). This document outlines the long-term vision for the product, including roadmap features and innovations. 

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