The Siebel CRM team are proud to announce the availability of our new release under the Continuous Delivery Model, the Siebel CRM 18.7 Update.
The major features included in this release are:
1. Gateway Clustering
This feature is now GA status (was CA status in 18.5) and allows the enhanced Siebel Gateway architecture first introduced in the Siebel CRM 17.x release to run on multiple Gateway nodes, ensuring high availability for the Siebel CRM application. Gateway Clustering is performed natively within the Siebel CRM architecture stack and does not require any externally-provided clustering software.
2. Responsive Charts for Open UI
JqPlot is being replaced by Data Driven Documents (D3) as the default charting framework for all variations of charts. With this, users can view theme aware/controlled charts that are responsive in nature and rendered more efficiently.
3. REST API enhancements
The Rest API enhancements enable users to:
4. Sky Blue Theme
Sky Blue is a new theme included to align the User Experience with Oracle CX Cloud applications. To set Sky Blue as the default theme, set the Navigation setting to Tab and Theme to Sky Blue in the User Preferences screen. The changes will be visible next time you login to the application. The new theme is optional in 18.7.
5. Siebel Management Console enhancements
Note that the only feature in this Update requiring repository changes is for the Sky Blue Theme (as documented in the Update Guide).
For more information please refer to the Siebel CRM Updates portal.