Achieving Digital Transformation with Oracle's Siebel CRM

Siebel CRM 18.5 Update

John Bedford
Director, Product Strategy

The Siebel CRM team are proud to announce the availability of our second 18.x release this year under the Continuous Delivery Model, the Siebel CRM 18.5 Update.

The two major features included in this release are:

  1. Gateway Clustering. This feature allows the enhanced Siebel Gateway architecture introduced in the Siebel CRM 17.x release to run on multiple Gateway nodes, ensuring high availability for the Siebel CRM application. Gateway Clustering is performed natively within the Siebel CRM architecture stack and does not require any externally-provided clustering software.
  2. Certification for Oracle Enterprise Database 12c R2.

Both features are provided via a binary-only patching process with no requirement for Incremental Repository Merge or Upgrade for any customer who is on 17.0 or later.

For more information please refer to the Siebel CRM Updates portal.


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Comments ( 2 )
  • Sergey Thursday, June 7, 2018

    Tell me, when will dashboard?
  • Emmanuel Hernández Friday, June 8, 2018
    Hello John,

    Where can I learn about Siebel IP 2017/2018? exists a course or certification for these versions?

    Best regards,
    Emmanuel Hernández
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