The first Siebel CRM Update, 18.4 is now available. Note that due to an issue affecting non-Unicode databases we are limiting access to the 18.4 Update momentarily to customers using Unicode databases. If you are on a Unicode database and would like to apply the 18.4 Update please contact Oracle Support to obtain the password.
The 18.4 Update contains fixes only and can be applied directly onto 17.x (same as a patch set update). To read the 18.4 Update Guide and Release Notes please click here (My Oracle Support).
To find out what new innovations are coming in our 18.x Updates, please refer to our Siebel CRM 2018 Statement of Direction.
The latest Siebel CRM 2018 Bookshelf documentation, can be found here.
To find out about our Continuous Release Model, read this post.