Shared Shell - collaborative remote service tool for Sun Services customers
By seltzer on Mar 28, 2007
Sun Shared Shell is a collaborative service tool that allows, under customer's control, Sun Support Services engineers to remotely view and diagnose Sun products. It is a Java application that provides secure, shared, remote access to a shell session that both customers and Sun Support Services engineers view at the same time. You can invite your coworkers or more than one Sun engineer to participate in the conference as needed. You are always in control of who participates and who has access to the remote access session.
Shared Shell is:
application that runs via the zero-install Java Webstart mechanism,
launchable from a browser.
- supported on all platforms that are supported by Sun's Java 1.4.2, 1.5.0 and 1.6.0, including Windows, Linux, and Solaris Sparc/x86.
connecting to target systems
running Secure Shell (ssh).
(Telnet is also supported when required in some customer environments)
- firewall-friendly, with support for traversing SOCKS5 and HTTPS proxy servers, and running on the standard SSL port 443.
Try it out right now: