Is Procurement Automation effective? Well that depends on if you are a Procurement Leader or content to be less than stellar. According to a recent study by IBM, The 2013 Chief Procurement Officer Study, top performers found Procurement technology solutions to be between 97-99% effective depending on the solution. Most compelling was Supplier Relationship Management (SRM) with 94% of top performers finding SRM to be Above Average or Excellent in effectiveness followed closely by Contract Management.
The conclusion by IBM, "Top performers are, by a considerable margin, more adept than underperformers is using procurement technologies."
How can procurement technologies help you to become a top performer?