Friday Mar 06, 2009

See you @MySQL Conference, 2009

I will be speaking at this conference. Don't miss out this exciting session on GlassFish/MySQL/NetBeans.

Further info: http://en.oreilly.com/mysql2009/public/schedule/speaker/46352

 

Wednesday Oct 08, 2008

Top 20 Risks in Outsourcing(Offshoring) and mitigation tips.

I hope you find this table useful as a measuring tool to begin your Risk Management of such projects.

Please leave your comments/suggestions.

Risk#
Description
Mitigation Plan Synopsis.
1
Poor Selection of Vendor
Consider a detailed Study about vendors
including current processes, customer references etc., rather than blindly believing the track record.
2
Scope Creep- Scope of the project
getting wider with new requirements to be addressed.
Phased approach with milestones and trade offs at various stages.
3
Process and Quality standards incompatible with vendor.
Agreed upon standards and processes must be part of the binding contract.
4
Security breach including Confidentiality, IP and trade secrets.
Require vendors to meet security standards and monitor with effective auditing.
5
Infrastructure breakdown, could be a software/hardware/network
failure that may or may not be directly in vendor's control.
Review and approve Business Continuity and disaster recovery plans of the vendor. Audit data from simulated disaster drills.
6
Poorly designed disaster recovery systems/processes.
Review and approve Business Continuity and disaster recovery plans of the vendor. Audit data from simulated disaster drills.
7
Reduced Employee motivation as outsourcing is perceived as loss of job.
Establish Employee retention strategies such as retention bonus, performance map etc.,
8
Political/Cultural unrest.
Be sensitive to cultural issues.
9
Process non-alignment and differing governance model.
Establish compatible and agreeable processes and include them as part of the contract.
10
Increased labor rate as the project progresses. Vendor might try to
justify the increase with reasons such as Inflation, currency conversion fluctuations.
Binding document should contain appropriate forecasts and waivers wherever applicable.
11
Legal and Regulatory risks.
Increase awareness about region specific laws and regulations to better plan for incompatibilities and allowable trade offs.
12
Non-alignment of Management and Reporting Structure with vendor.
Expect Governance model to be included in RFPs.
13
Lack of control or insight into vendor progress.
Well planned milestones, immediate deliverables along with appropriate documentation plan.
14
Country specific issues such as differing laws, educational systems.
Increase awareness of all stakeholders.
15
Higher Project Transition cost.
Factor in a detailed transition cost to overall project cost.
16
Response time not within the acceptable/required limits as the vendor
is spread across time-zone.
Flexible shits to respect time-zones and increased frequency of meetings.
17
Project members of vendor lack project knowledge or technology know-how.
Review vendor team selection process.
18
Knowledge transfer issues such as inability to capture tacit knowledge.
Recorded videos, tutorials, web casts to transfer knowledge.
19
Dependence on a single vendor for all outsourcing needs.
Core processes, deliverables designed to be loosely coupled with vendor's technologies, processes.
20
Cultural differences.
Increased cultural awareness through specialized trainings.
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sathyan

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