By user12601034 on Sep 12, 2008
I recently finished a class on Crucial Conversations (Sun employees can view the internal class schedule) and was impressed with the content of the class. It helps you identify conversations that are or will become sticking points in achieving success and lets you practice techniques in turning around the conversation to achieve a meaningful outcome for all people involved.
During the class, one of the concepts that we talked about was labeling people - HR folks, those engineers, bean counters - you get the picture. In a side conversation, one of the people in class made the comment that they (specifically not specifying "he" or "she") really liked these kinds of classes, but their team was a bunch of technical guys - is that a label I hear?- and wouldn't like this kind of class at all.
What? Wouldn't like to know how to recognize difficult conversations and walk into those conversations with confidence and a game plan for success? As Vizzini would say - Inconceivable! Are technical people really so far removed from real life that they never have conversations? With anyone? (I'm being a little sarcastic simply because my husband is one of those "technical" people).
If you read my About section, you'll notice that I manage employee learning for the United States. So, I'm curious - all you "technical people" out there at Sun - are you really interested in only technical courses, or are you interested in other classes that add to your repertoire of business skills? If you are interested in other business skills, which ones are most important to you?