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Leadership Lessons From Santa Claus

Sandy Elvington
Sr. Manager, Managing at Oracle

As we finish out 2011 and look forward to 2012, I thought I’d take an opportunity to reflect on the leadership lessons we can learn from Santa Claus. Here are the top ones that I came up with:

Engage with a Vision. The elves aren’t being paid a bonus to get all those presents done. Instead, Santa relies on the vision of fulfilling dreams to children around the world. Elves aren’t simply employees – they’re dream makers. Your employees aren’t simply employees either – what are they?

Have Audacious Goals. Let’s face it – having a simple goal that’s easily achieved is really no better than having no goal. Flying around the world and dropping presents at every house in a single night is an audacious goal that requires a detailed plan. What’s your goal?

Build a Strong Team. Santa has nine reindeer (eight + Rudolph), and he’s responsible for making sure the team is in top shape before that audacious goal can be achieved. Make sure that your team is in top shape – knowledge and skills are in alignment – before you ask them to strive toward the goal.

Know Your Strengths. Santa’s strength is employing Christmas magic – how else can he shimmy down chimneys? Rudolph’s strength is lighting the way. The elves are great at building toys. Everyone has their own strengths. Make sure you know what the strengths are of your people.

Build Your Network. Santa can’t be everywhere at the same time. That’s why he has all those helpers sitting in malls listening to kids’ wishes. Make sure you build your network
so you can learn what the wishes are of your employees and colleagues.

Be Sensitive to Others. Santa is aware of customs and cultures around the world and makes sure that he addresses those cultures and customs. Do you do the same thing?

Never Forget Your Impact. Santa has the ability to change peoples’ lives. I’ve never forgotten the wonder at coming home from church as a seven year old and seeing presents from Santa under our tree. I’ve never forgotten the VP who took time from her schedule to mentor me. Know that you have the ability to impact others – positively or negatively – it’s your choice.

Santa may not be real to everyone, but his leadership lessons certainly are.

Best wishes for an engaging 2012!

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Comments ( 3 )
  • guest Thursday, December 29, 2011

    Very seasonal post. Glad you're a believer :) - thought you might like my post which kind of endorses yours. I can envisage a seasonal leadership roadshow here about vision and leadership qualities - Happy New Year


  • Sandy E. Thursday, December 29, 2011

    Thanks, Christina. I liked yours as well! Maybe next year we can hit on employee engagement from the views of reindeer and elves! :)

  • Christina Thursday, December 29, 2011

    Definitely and exceptional customer service! - Ho Ho Ho

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