On Demand services in Public Sector

Two interesting papers have been released showing how CRM On Demand can help new customers quickly get up and running with On Demand solutions. Business & Enterprise North East are based in Seaham, England.

The snapshot is here:
http://www.oracle.com/customers/snapshots/business-and-enterprise-north-east-crm-snapshot.pdf

and a full case study here:
http://www.oracle.com/customers/snapshots/business-and-enterprise-north-east-crm-case-study.pdf

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