Business Process Integration with the OBIEE 11g Action Framework

Today's guest blogger is Arun Somayji who will share an overview of the new Action Framework in OBIEE 11g. Using Action Links and integrating with business processes from OBIEE was possible in version 10g, but required lots of hand coding and was somewhat limited. With the 11g release, we have build the ability to define actions directly in the web catalog that can launch business processes and applications to take action upon the insight provided by the report or dashboard. Wether its sending a notification, triggering a workflow, or navigating to more information- the Action Framework will enable insight to action and allow the creation of a closed loop intelligence system.


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Business Process Integration with the OBIEE 11g Action Framework

by Arun Somayaji, Oracle Consulting

Increasingly organizations want to embed BI directly into business processes, so decision points in a process are actually determined based on analytics and intelligence. OBIEE 11gR2 includes a very useful feature called the Action Framework that allows business users to invoke business processes (BPEL) based on values of the key indicators. In a nutshell, the Action Framework allows a BI user to browse for a target report, web service, java method etc, create an action to navigate to or invoke that target, then save the action in the BI catalog so that it may be used in different areas of BI such as Answers, Dashboards, and Scorecard.

Let’s look at a quick example. A user reviews the product backorders and realizes the reason is shortfall of inventory items needed for manufacturing specific brand of product – ‘Enterprise’ as in screenshot below. The Action Framework feature allows user to right click on the column and invoke the critical business process of ‘Raising Purchase Order’ from right within the same BI framework where earlier, he would need to go to transaction screens to do the same.

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Based on user’s credentials, he/she will be able to Raise the PO for the requisite item based on the predefined reorder levels within the transaction business system. Following screenshot comes up as confirmation window:


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Once confirmed, the BPEL integration routes the PO to appropriate approval authority in the queue for final action.


action_framework3.jpg

Actions are available in every area of user interaction in OBIEE 11g, including Dashboard, Answers reports, Scorcards, and delivered content. Actions can be integrated into just about any transactional system including the Oracle e-Business Suite, PeopleSoft, Siebel CRM, JD Edwards and SAP. Actions can also be linked into custom applications and composite applications.

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